Store Manager | St Lukes Merchant

Overland Footwear; Auckland; On-site; NZD 65,000 - 85,000; Full time

Job summary

A prominent New Zealand footwear retailer is seeking an experienced Store Manager for their St Lukes store in Auckland. This role involves leading daily operations, coaching your team, and driving sales in a dynamic environment. The ideal candidate will be passionate about people and products, with a strong background in retail leadership. The position offers benefits including a free pair of shoes each season and generous team discounts.

Benefits

Free shoes each season

Monthly bonus potential

Generous team discounts

Referral bonuses

Supportive leadership

EAP access

Qualifications

• Experience leading a retail team with a track record of achieving results.
• Passion for developing team members and building a strong team culture.
• Ability to manage performance, processes, and priorities effectively.

Responsibilities

• Lead daily operations of the store.
• Coach team to deliver great customer experiences.
• Drive sales and motivate team to exceed targets.
• Ensure high standards in store presentation and merchandising.
• Manage administrative tasks and reporting.

Skills

Retail leadership experience

Team development

Positive approach

Performance management

Customer service

Job description

Merchant 1948 | Footwear with heritage, designed for modern life

We’re Merchant 1948 – a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we’ve built a reputation for premium leather footwear, considered design, and warm, expert service.

Our stores are more than retail spaces, they’re places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

Ready to lead your own store?

We’re looking for a confident and experienced Store Manager to lead our team at St Lukes store. You’ll be responsible for running the day-to-day operations, coaching and developing your team, and creating a positive, high-performing store environment.

This is a great opportunity for someone with a passion for people and product – someone who loves sales, thrives in a fast-paced setting, and leads with care, confidence, and energy.

What your day will look like:

• Leading and managing the daily operations of your store

• Coaching your team to deliver great results and memorable customer experiences

• Driving sales and motivating your team to exceed targets

• Championing a fun, inclusive, and supportive team culture

• Overseeing store presentation, stock levels and visual merchandising

• Managing admin, reporting and other key operational tasks

You’ll thrive in this role if you:

• Have retail leadership experience and a track record of results

• Are passionate about developing others and building a strong team

• Lead by example with a positive, proactive approach

• Are confident managing performance, processes and priorities

• Take pride in delivering great service and high store standards

• Are aligned with our values and excited to represent our brand

• Are available to work 40 hours per week across a Tuesday to Saturday roster

What you’ll get from us:

• A free pair of shoes every season

• Monthly bonus potential

• Generous team discounts

• Referral bonuses when you bring great people into the team

• Supportive leadership and clear development pathways

• Access to EAP when you need extra support

• A workplace where leadership is valued – and you’re set up to succeed

Sound like your next big move?
Apply now – we’d love to hear your story.