Store Manager Manawa Bay Outlet

Adair's External Company; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading retail company in Auckland is seeking an experienced Store Manager. You will coach and develop your team to provide exceptional customer experiences while leading store operations. Ideal candidates are passionate about retail and have a proven track record of successful team leadership. Apply now by submitting your cover letter and resume.

Benefits

50% off full price styles

Team member discounts

Access to tailored learning programs

Confidential Employee Assistance Program

Recognition at annual awards night

Annual Achievers Trip

Qualifications

• Proven success in a leadership role within retail.
• Demonstrated ability to inspire and develop team members.
• Experience delivering exceptional customer experiences.

Responsibilities

• Coach and develop a dedicated team for exceptional customer experiences.
• Lead and manage store operations to meet KPIs and goals.
• Implement effective workforce planning.

Skills

Customer experience development

Leadership in retail

Coaching and training

Stock management

Job description

Overview

Our Awesome Perks

Our people are everything to us, and we’re big believers in making our workplace fun and energising. It’s why we provide tools and benefits to help you thrive in your role, whether entry-level or executive.

Each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to go and we’ll help you get there.

Here are just some of the benefits you can look forward to as part of our Retail team:

• A chance to our Annual Achievers Trip (think Vietnam, Hawaii, Hong Kong, New York)
• Team member discounts ─ 50% off full price styles, 15% off sale styles and free shipping
• Access to tailored learning and development programs through our very own Adairs Academy
• Access to an achievable and lucrative incentive and bonus programs
• Confidential and free access to our Employee Assistance Program (financial, legal, personal and professional support) for our team and their family
• Recognition for exceptional individual and team performances at our annual awards night
• Time in Lieu

This is Adairs:

We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

The next couple of years are incredibly exciting for us as we embark on some transformational projects that will see us significantly investing in our team, the customer journey, technology and most importantly – understanding our customers.

As Our New Store Manager:

You will coach, develop and guide dedicated team members in this store driving exceptional customer experiences that create Wow! Along with leading a team, you will apply your passion for interior design in helping to facilitate the creation our customers dream home!

Key aspects of your role will involve:

• Inspiring, coaching and developing the team to ensure their career goals are being achieved and a strong succession plan for everyone in place
• Leading the team and showcasing the standards around delighting and consulting with our customers on styling solutions
• Delivering strong workforce planning, meaning the right people in the right roles and the right time
• Ensuring the overall store is performing and KPI’s and goals are being achieved
• Reporting on KPI’s and proactively identifying solutions that will increase team engagement, customer satisfaction and overall results
• Lead and deliver strong stock management and reporting

What Great Looks Like:

• Wildly passionate about creating the ultimate customer experience (and know how to do so)
• Demonstrated success in a leadership role within retail and ability to inspire others
• Ability and experience in instilling a fabulous culture within your team
• Strengths in nurturing, coaching, training and developing a team
• Proven results in driving a team to achieve results

Ready To Take The Plunge:

If you’re ready to take on this amazing opportunity and the idea of consulting and inspiring your customers whilst they weave their own story of home gets you excited, then this opportunity is for you!

Apply by clicking on “Apply Now” and submit your cover letter and resume…..yes we love a good cover letter!!

We look forward to what the possibilities could bring.