Store Manager - Macpac Willis ST

Super Retail Group; Wellington; On-site; NZD 70,000 - 90,000; Full time

Job summary

Join a leading outdoor retailer in Wellington as a Store Manager at Macpac. You'll lead a passionate team in driving sales, developing staff, and creating exceptional customer experiences in a high-energy environment. This full-time role offers ongoing challenges and rewards as part of a brand committed to sustainability and adventure.

Benefits

Fantastic discounts across all Super Retail Group brands

Generous Parental Leave Policy

Access to a well-being support app

Qualifications

• Experience in retail management with a strong customer service focus.
• Ability to train and inspire a diverse team.
• Experience in sales and basic financial reporting.

Responsibilities

• Maximise sales and ensure seamless store operations.
• Foster a positive atmosphere and engage the team.
• Deliver outstanding customer experiences.

Skills

Retail management

Customer service

Team motivation

Visual merchandising

Health and safety

Stock control

Job description

Macpac Willis ST - Store manager

Join one of Macpac’s busiest stores and take your retail career to the next level. We’re looking for an experienced leader to drive performance, develop a passionate team, and deliver outstanding customer experiences in a fast-paced environment. If you're ready to lead with purpose and grow with a brand that values adventure and sustainability, we want to hear from you.

• Full-time permanent on-going role, based at Macpac Willis ST.
• 7-day rotating roster, shared with the Assistant Store Manager.
• Competitive salary, and achievable potential bonus.
• Fantastic discounts across Macpac and Supercheap Auto.

Why should you work with us?

Macpac is a rapidly growing retailer, offering great opportunities for professional and personal development, as well as:

• A culture of innovation, recognition, and teamwork.
• Commitment to diversity and inclusion – bring your whole self to work.
• Fantastic discounts across all Super Retail Group brands: Macpac and Supercheap Auto.
• Generous Parental Leave Policy from day one, supporting both primary and secondary carers.
• "Perks Program" with corporate rates on travel, accommodation, health, fitness, financial services, insurance, and entertainment.
• Access to the Sonder app, our 24/7 program to support your wellbeing.
• A recognition platform to celebrate and acknowledge your contributions.
• Our culture is all about getting outside, embracing the adventure community and taking responsibility for the way our actions impact the world around us.
• Join Macpac, we believe in better business for people and planet.

Who are we?

Macpac is New Zealand's original outdoor brand. Founded in Christchurch in 1973, we've made it our business to show people that life is better outside. We're a socially conscious business, and we operate in a way that is both ethical and sustainable. As a leader in the outdoor retail space, we have a responsibility to protect and preserve our wild places, and we take that responsibility very seriously. When all is said and done, we are adventurers - and our goal is to facilitate adventure for as many people as we possibly can.

As the Store Manager, you're the driving force behind maximising sales, ensuring seamless operations, and fostering a positive, engaging atmosphere for your team.

To be successful in the role

This role is set in a high energy environment. To thrive here, you should ideally have:

• Retail management experience.
• A track record of leading by example and delivering top-tier customer service.
• A natural ability to motivate and inspire your team.
• Confidence in managing a diverse range of personalities.
• Strong skills in training, driving floor sales, and achieving results.
• Experience in visual merchandising, stock control, health and safety, store security, and basic financial reporting.

Having experience with outdoor clothing and equipment is preferred but not essential... a passion for the outdoors or travel is preferable.

Who are we looking for?

Macpac team members are:

• Adventure lovers, who are happiest when embracing the great outdoors.
• Eco-warriors, who walk the talk when it comes to sustainability.
• Experts, who are passionate about retail and love sharing their knowledge and growing their team.
• Team players, who understand that a good team is greater than the sum of its parts.

Be our next success story, apply now!

We are one of Australasia’s largest retailers and owner of iconic brands BCF, Macpac, Supercheap Auto and rebel. For more information please click here.

Super Retail Group is proud to be an equal opportunity employer where we; support, promote and celebrate diversity.