Store Manager - Hamilton

JD Sports Australia & New Zealand; Hamilton; On-site; NZD 50,000 - 80,000; Full time

Job summary

An established industry player in sports fashion is seeking a passionate Store Manager to elevate customer experiences and drive retail success. In this dynamic role, you will inspire your team, foster a culture of excellence, and lead business development initiatives. With access to top brands and a commitment to employee growth, you will thrive in a supportive environment that values diversity and inclusion. Join us to make a significant impact in the retail landscape and advance your career in a vibrant team atmosphere.

Benefits

Attractive Staff Discount

Training and Development Opportunities

Paid Parental Leave

Employee Assistance Program

Mental Health Support

Qualifications

• Proven experience in retail management with a focus on customer satisfaction.
• Ability to analyze data and drive business performance.

Responsibilities

• Lead a customer-first approach to enhance brand loyalty.
• Drive store performance and meet financial targets through data analysis.
• Create a positive work environment and develop top talent.

Skills

Customer Service Excellence

Team Leadership

Business Development

Retail Operations Knowledge

Education

High School Diploma

Bachelor's Degree in Business or Retail

Job description

Who Are We

Known best as the 'Undisputed King of Trainers', JD Sports reigns as one of the biggest global Sports Fashion brands in footwear and apparel.

Founded in 1981 in Greater Manchester, UK, JD Group has experienced remarkable growth through rapid global expansion, now operating over 3,400 stores worldwide. We aim to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In Australia, JD Sports entered the market in 2017 and has grown to over 60 stores across all states and territories. In New Zealand, we have expanded to over 5 stores, with plans for further growth. Our mission is to deliver exceptional service and style to every customer.

Our mission? To offer unparalleled service and style to all our consumers. We bring this to life by providing access to the biggest brands and the best products, along with a memorable shopping experience that sets us apart.

Working at JD Sports reflects a mindset—an attitude of challenge and creation. We do not conform; we create our own path and are leaders in our field.

We’re seeking energetic, focused, and passionate individuals to join our team!

The Role

At JD Sports, the customer is at the heart of everything we do. As a Store Manager, you will be the driver of our retail success, embodying a mindset dedicated to creating exceptional customer experiences, challenging the norm, and fostering team development and growth.

You will inspire your team to achieve excellence in customer interactions and store operations, lead, develop, and motivate to maximize profitability, exceed targets, improve operational efficiency, and grow the business.

You will maintain a positive and dynamic work environment where team members thrive, achieved through strong leadership and strategic thinking.

Key Responsibilities

• Customer Experience: Lead with a customer-first mindset, coaching and inspiring your team to build loyalty to our brand and store.
• Business Development: Drive store performance to meet financial targets by analyzing data to identify opportunities and mitigate risks.
• Commercial Operations: Prioritize tasks and processes for optimal return on investment, with in-depth knowledge of retail operations.
• People Leadership: Create a positive store environment, nurture a strong culture, and attract, recruit, and develop top talent through feedback, coaching, and recognition.

What’s In It For You?

• Work in a dynamic environment with access to top sports fashion brands.
• Training and development opportunities to advance your career.
• Potential career progression across various roles including Retail, Support Office, and Distribution Centre.
• Attractive staff discount, usable for friends and family.
• Access to Employee Assistance Program & Mental Health champions.
• One month paid parental leave for full-time employees.

We are passionate about connecting with driven, skilled individuals invested in their development to grow our brand’s success and your career.

JD values diversity and inclusion, fostering a culture where everyone feels valued, included, and celebrated.

What are you waiting for? Apply today and start your JD Sports journey!

Please note: By applying for this role, you consent to a VEVO Check to verify your work rights where required.