Specialist Employee Communication

Auckland Council Group; New Zealand; Hybrid; NZD 100,000 - 115,000; Full time

Benefits offered by this job

Flexible working conditions

Diversity, equity and inclusion

KiwiSaver employer contribution

Job summary

Auckland Council is seeking a Specialist in Employee Communications for a six-month fixed-term opportunity. You will shape how we communicate with our 9,000+ employees, turning complex information into clear, engaging content across intranet, video and digital channels.

Based in Auckland CBD with hybrid work (three days on site), you will work with leaders, provide practical communications advice, and help bring important stories to life while delivering with creativity and digital flair.

Qualifications

• You're a creative, digitally confident communications professional who knows how to turn a good story into great content.
• You've got a knack for making complex information simple and engaging for diverse audiences.
• Experience turning stories into video, visuals and multimedia content.
• Able to juggle priorities and work independently while building relationships.
• Experience with internal employee communications is advantageous.

Responsibilities

• Create clear, engaging content for employee communications channels (intranet, Viva Engage, screens).
• Develop and deliver communications plans to support projects and change.
• Collaborate with leaders to turn complex information into clear messages.
• Identify stories that celebrate our people and the work across council.
• Support events by developing content and coordinating communications.

Skills

Content writing

Editing

Storytelling

Video production

Education

Tertiary qualification in communications, public affairs, journalism, marketing or a related field

Tools

Adobe Creative Suite

Microsoft 365 (SharePoint, Teams, Viva Engage)

Job description

Specialist Employee Communication

Company: Auckland Council

Job Type: Full Time

Job Description - Specialist Employee Communication

Six month fixed term opportunity where your communications will reach people across the organisation every day.

Bring fresh ideas to life and help shape how we communicate with our people.

Help keep more than 9,000 Auckland Council employees informed, connected, and engaged.

He angitūtanga: The opportunity

Auckland Council's Communications and Marketing department has an exciting six-month fixed-term or secondment opportunity for a Specialist in Employee Communications to join our team.

Reporting to the Manager Employee Communications, you'll join a high-performing team of seven passionate communications professionals who help keep our people informed, connected and focused on delivering for Aucklanders.

With plenty happening across council, this is a varied, hands‑on role where you'll work closely with leaders and teams, providing practical communications advice, turning complex information into engaging content and helping bring important stories to life.

We're looking for someone who brings fresh ideas, creativity and strong digital and multimedia skills to the team. If you've got a knack for finding a good story, an eye for great content and enjoy bringing ideas to life through video, visuals and other engaging communications, we'd love to hear from you.

We offer a high-trust, flexible working environment, with an expectation that you're available during core business hours and work from our Auckland CBD office three days a week as part of our hybrid working approach.

View the position description here.

The annual remuneration range for this opportunity is $100,000–$115,000 (pro rata for the six-month appointment), depending on skills and experience.

Te hiranga o tēnei mahi: Why this role matters

With more than 9,000 people working across Auckland Council, there's a lot going on, and keeping our people informed and connected is an important part of helping us deliver for Aucklanders.

That's where you'll come in. You'll help our people see the bigger picture – what we're working towards as an organisation, what's changing and how their mahi contributes to making Auckland a better place.

Whether it's sharing the great work happening across our teams, helping people make sense of change or bringing council's priorities to life, you'll help make sure our communications are clear, relevant and meaningful to our people.

Ngā kawenga matua: Key responsibilities

From major projects and organisational changes to the everyday stories that deserve to be told, there's no shortage of interesting work happening across council.

You'll get stuck into a mix of planned communications and emerging priorities, bringing together your writing, storytelling and digital skills with practical communications advice and hands‑on delivery.

Day to day, you can expect to:

• Create clear, engaging and accessible content for our employee communications channels, including our intranet, Viva Engage, digital screens and organisation-wide publications.
• Bring stories to life through video, visuals and multimedia content, finding creative ways to make important information more engaging and accessible.
• Develop and deliver communications plans that support key projects, organisational priorities and change initiatives.
• Work alongside leaders and teams across council, providing practical advice and helping turn complex information into clear, relevant messages.
• Seek out and share stories that celebrate our people, showcase the work happening across council and highlight the difference we're making for Aucklanders.
• Help bring employee and leadership events to life, from developing content and coordinating communications through to gathering feedback.
• Use insights and feedback to see what's working well and find opportunities to make our communications even better.

He kōrero mōu: About you

You're a creative, digitally confident communications professional who knows how to turn a good story into great content.

You've got a knack for making complex information simple, writing in a way that connects with people and finding creative ways to bring stories to life. Whether it's a well‑crafted article, an engaging video or a piece of visual content, you know how to make information interesting, relevant and easy to understand.

You're someone who enjoys variety, can juggle competing priorities and is keen to get stuck in and make things happen. You're comfortable working independently, confident sharing your ideas and enjoy building strong relationships with people from all walks of life.

You'll bring curiosity, initiative and a collaborative approach, along with sound judgement and a willingness to pitch in wherever needed.

We're looking for someone with:

• A tertiary qualification in communications, public affairs, journalism, marketing or a related field.
• At least 4 years' experience in communications, ideally including employee or internal communications.
• Strong writing, editing and storytelling skills, with a talent for making complex information clear, engaging and relevant to different audiences.
• Hands‑on experience creating and editing video, visual and multimedia content for digital channels.
• Strong digital communications skills, including experience with Microsoft 365 tools such as SharePoint, Teams and Viva Engage.
• Experience using content creation and design tools, such as Adobe Creative Suite applications, to produce engaging communications content.
• Strong relationship‑building and organisational skills, with the confidence to provide advice, manage competing priorities and deliver quality work.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.8 million Aucklanders. We offer flexible working conditions, a focus on well‑being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.

Together, we can create a Tāmaki Makaurau we can all be proud of. As part of our organisation, please view a range of our: benefits.

Applications close

Friday 20th November at midnight

Our employer KiwiSaver contribution is additional to the base salary offered.

Employees in receipt of salary protection and/or on the predecessor Council terms and conditions of employment, please note that the salary protection and/or predecessor Council terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Council terms and conditions.