Software Support Engineer

Eurofins; Maungakiekie-Tāmaki; On-site; NZD 80,000 - 100,000; Full time

Job summary

A leading life sciences company is looking for a Software Support Specialist in Auckland. The ideal candidate will have a Bachelor’s degree in Computer Science or similar experience. Responsibilities include troubleshooting software issues and developing applications. The role requires proficiency in SQL, .NET (C#), and VB Scripting. A competitive salary and a supportive work environment are offered.

Benefits

Professional growth opportunities

Flexible working hours

Healthy work-life balance

Competitive salary and benefits package

Qualifications

• Bachelor’s degree in Computer Science or related field or multi-year experience in software support & development.
• Proficiency in SQL, .NET (C#), and VB Scripting required.
• Strong problem-solving skills with clean coding practices.

Responsibilities

• Analyse support requests and identify software solutions.
• Troubleshoot and resolve software defects and technical issues.
• Design, code, test, and debug software applications.

Skills

SQL

.NET (C#)

VB Scripting

Problem-solving

Communication skills

Education

Bachelor’s degree in Computer Science or STEM

Tools

Azure DevOps

Job description

Overview

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. With about 55,000 staff in more than 900 sites across 50 countries, Eurofins believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. Thanks to its decentralized structure and strong growth, Eurofins provides career opportunities for leaders and professionals who want to join a fast paced environment and grow their responsibilities quickly, in Australia, New Zealand or overseas.

Eurofins Food and Water Testing New Zealand provides a range of class leading food, water, plant, soil and fertilizer testing, as well as horticultural services, auditing and technical solutions, primarily to the New Zealand market. With a staff of over 350 we operate laboratories in Auckland, Wellington, Hamilton, Christchurch, Dunedin, Taupo, Hastings, Queenstown, and Invercargill. We specialise in all Food types, Plants, Soils, Fertilizers, Potable Water, Sludge, Sediments, Leachate, Trade Waste Effluents, Sewage Effluents, Surface Water, River & Stream Monitoring, Seawater, and Groundwater.

Job Details

This position is located in Auckland, New Zealand, and does not support remote working. Candidates must attend the Auckland office every working day.

Responsibilities

• Analyse support-requests and identify software solutions.
• Troubleshoot and resolve software defects and technical issues.
• Design, code, test, and debug software applications.
• Participate in code reviews and contribute to improving code quality and best practices.
• Write and maintain clear, concise documentation for software applications.

What We Offer

• A supportive and inclusive work environment.
• Opportunities for professional growth and career development.
• Flexible working hours and a healthy work-life balance.
• Competitive salary and benefits package.

Qualifications

• Bachelor’s degree in Computer Science or STEM topic (Science, Technology, Engineering, Mathematics) OR multi-year experience in Software support & development.
• Proficiency in the programming languages SQL, .NET (C#) and VB Scripting.
• Familiarity with team-development practices and version control systems, such as Azure DevOps.
• Strong problem-solving skills and clean coding practices.
• Good communication skills and customer-focus in supporting our end-users.

Nice to Have

• Passion for life-sciences such as Chemistry and Microbiology.
• Experience with web development frameworks (e.g., C# Razor, Core).

Additional Information

All candidate CVs and cover letters will be reviewed; however, please note that we are not always able to respond to every expression of interest submitted.

This opportunity is only open to candidates who are eligible to work in New Zealand, and already have work rights or an appropriate working visa.