Social Worker - National Contact Centre (Fixed term until November 2027)

Oranga Tamariki—Ministry for Children

Auckland

On-site

NZD 81,000 - 98,000

Full time

6 hours ago
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Benefits offered by this job

23 days annual leave
25 days after 5 years pro-rated
Vision care
SWRB renewal costs covered
Professional development
Networking with wider children's staff

Job summary

Oranga Tamariki—Ministry for Children invites qualified social workers to join our National Contact Centre in Auckland on a fixed-term secondment ending November 2027. You will engage with tamariki, rangatahi and whānau, conduct assessments, develop intervention plans and collaborate with agencies to improve outcomes.

We offer a salary from $81,206 to $97,557 per year, depending on experience, with tenure progression and 23 days annual leave (25 after 5 years pro-rated).

Qualifications

  • Full registration with New Zealand Social Work Registration Board (SWRB) or able to register.
  • A social worker qualification recognised by the SWRB.
  • Understanding of cross-cultural practices; knowledge of tikanga Māori and Pacific cultures.
  • A full, clean, current driver’s licence.
  • Excellent written and oral communication skills.
  • Demonstrated resilience, problem solving and flexibility.
  • Strong PC and Microsoft Office Suite skills with excellent report writing.

Responsibilities

  • Meet with tamariki, rangatahi and whānau to listen to their needs and gather information.
  • Conduct assessments of need and formulating intensive intervention plans.
  • Participate in hui-ā-whānau, family group conferences and partner with other agencies, community groups and iwi to improve outcomes.

Skills

Communication
Resilience
Cross-cultural awareness
Problem solving
Flexibility
Report writing
PC skills

Education

SWRB-recognised social work qualification

Tools

Microsoft Office Suite

Job description

  • Fixed Term. Secondment opportuinity available - ending November 2027
  • Position based at our National Contact Centre in Auckland
  • Remuneration starting from $81,206 - $97,557 dependent on experience
Mō te ūtōn | About the role

The wellbeing of tamariki and rangatahi is everyone's responsibility. They deserve to feel safe, have their voices heard, and be surrounded by loving whĉnau and community.

If these words capture why you became a Social Worker, then you belong on the journey we have begun at Oranga Tamariki. We're looking for qualified, registered, and experienced social workers who want to make a real difference by putting tamariki and rangatahi at the heart of everything they do.

As part of our dynamic team based at our National Contact Centre, you may spend your day meeting with tamariki, rangatahi and their family and whĉnau listening to what they have to say, completing assessments of need, formulating intensive intervention plans, participating in hui-ā-whĉnau, family group conferences, and partnering with other agencies, community groups and local iwi to improve outcomes.

Salary for this role starts between $81,206 - $97,557 per annum with further progression through tenure.

Ngā čōnĉĉōn >> | What you will bring

To be successful in this rewarding position, you will need:

  • Full registration with New Zealand's Social Work Registration Board (SWRB) or able to register
  • A social worker qualification recognised by the SWRB
  • Understanding and appreciation of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture
  • A full, clean, current driver's licence
  • Excellent written and oral communication skills
  • Demonstrated resilience, problem solving techniques and flexibility
  • Strong PC and Microsoft Office Suite skills with excellent report writing skills
Nňč te rourou | What's in it for you

We also offer:

  • Reduced Southern Cross premiums
  • Vision care
  • SWRB and APC renewal costs covered
  • Opportunity to build your professional network with colleagues across the wider children's workforce
  • Significant training and professional development so that you can continue to grow and thrive
  • 23 days annual leave for full time staff, increasing to 25 days annual leave after 5 years' service (pro-rated for part time)
Mō čōně | About us

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:

  • We put Tamariki first
  • We believe Aroha is vital
  • We respect the Mana of people
  • We are Tika and Pono
  • We value Whakapapa
  • We recognise that Oranga is a journey

Our vision is to ensure New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapā, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Oranga Tamariki—Ministry for Children has a commitment of putting children first, we believe aroha is vital, we respect the mana of people, we are tika and pono, we value whakapapa and we recognise that oranga is a journey.

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