Social Worker Manager (Pathways to Settlement Manager)

Talent Hub; Nelson; On-site; NZD 92,000 - 119,000; Full time

Job summary

A humanitarian organization in Nelson is seeking a Social Worker Manager to lead the Pathways to Settlement program. The role involves managing a team, coordinating with various stakeholders, and providing tailored social work support for refugee resettlement. The ideal candidate will have a tertiary qualification in social work, be fully registered, and demonstrate intercultural awareness and leadership experience. This offers competitive pay and a supportive work environment.

Benefits

Five weeks annual leave

Career development opportunities

Annual flu vaccinations

Discounts on health insurance

Qualifications

• Must be fully registered with the New Zealand Social Worker Registration Board.
• Experience working with refugee resettlement processes is preferred.
• Demonstrates effective team leadership.

Responsibilities

• Lead and support a dedicated team for refugee settlement services.
• Coordinate activities with stakeholders and community groups.
• Manage casework, support clients, and provide tailored assessments.

Skills

Strengths-based social work

Intercultural awareness

Organizational skills

Leadership experience

Education

Tertiary qualification in social work

Job description

Overview

Social Worker Manager (Pathways to Settlement Manager)

Permanent Full – Time (37.5 hours per week)

Location: Nelson

This role falls under the social work pay equity framework and offers a total remuneration package (including base salary and employer KiwiSaver contributions) ranging from $92,221.13 to $118,569.94. Your placement on the pay scale (Category 4, Steps 9 - 15) will depend on your years of experience as a Social Worker. Please note, this amount is pro-rated based on a 37.5-hour work week.

About the role – Kōrero mō te tūranga

Lead our Pathways to Settlement programme, making a lasting impact in the lives of former refugees. You’ll manage a small, dedicated team and play a key role in supporting refugee resettlement in our community.

Role responsibilities

• Lead and support a small team to provide a quality strengths-based settlement service.
• Coordinate intake and settlement activities, liaising with stakeholders, including government and non-government agencies and various community groups.
• Build and maintain networks with key service providers and refugee background groups in the community sector.
• Provide tailored social work support, including managing casework and crisis support, and conducting assessments and client settlement plans.
• Support and communicate with volunteers and assist with settlement tasks as needed.

Qualifications and experience

• Hold a tertiary qualification in social work with relevant experience in the field;
• Be fully registered with the New Zealand Social Worker Registration Board;
• Showcase expertise in strengths-based social work and intercultural awareness;
• Have good organisational skills and leadership experience within a multidisciplinary team;
• Have refugee lived experience or a deep understanding of the refugee resettlement process.

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 10,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Why work with us?

At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to representing the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.

Our benefits

• Five weeks annual leave
• Career development opportunities
• Annual flu vaccinations
• Discounts on Southern Cross health insurance

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

Application process

Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation:

• A recent copy of CV/Resume
• Cover Letter
• Passport
• Legal Right to Work In New Zealand

You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 21/10/2025.

If you wish to discuss this opportunity or for further information, please contact Jo Fasheun at [e-mail]

Note: We reserve the right to close applications before the closing date, so please register your interest early.