Site Operations Administrator | Wellington | Fixed Term

Marketplace; Wellington; Hybrid; NZD 60,000 - 65,000; Full time

Benefits offered by this job

9% superannuation

Comprehensive benefits package

Job summary

Accident Compensation Corporation (ACC) in Wellington is seeking a Site Operations Administrator to welcome visitors and provide front-of-house service, while delivering broad administrative support to ensure the smooth daily running of ACC's hubs and sites.

The role runs Monday to Friday, 8:30am–5:00pm, on a fixed-term basis until July 2027, with a competitive salary of NZD 60,486–65,000 plus 9% superannuation and a comprehensive benefits package.

Qualifications

• Previous experience in a customer-facing role.
• Demonstrated cultural awareness, empathy and understanding when working with customers.
• Able to think and work calmly under pressure.
• A positive attitude and good communication skills.
• Great administrative skills including attention to detail, accuracy and time management skills.
• Interest and working knowledge of health and safety.
• A full driver's license is preferred.
• You must hold New Zealand work rights at the time of application.

Responsibilities

• Greet visitors and provide front-of-house services.
• Deliver broad office and operational administrative support.
• Coordinate site activities to keep services running smoothly.
• Support health and safety coordination and practices.
• Work standard hours Monday to Friday, 8:30am–5:00pm.

Skills

Customer service

Communication skills

Administrative skills

Attention to detail

Time management

Cultural awareness

Independent work

Driver's license

Tools

Microsoft Office

Job description

# Site Operations Administrator | Wellington | Fixed Term at Accident Compensation Corporation, Wellington## Mō tēnei tūranga mahi | About this role* Be the welcoming face of ACC for customers visiting our Wellington Site* Deliver varied administrative support that keeps services running smoothly* Fixed Term role till July 2027 with strong benefits in a values led organisation**About the role | Mō te tūranga mahi** As a Site Operations Administrator, you will be the first point of contact for Visitors to our Wellington Shamrock office, providing a professional, welcoming and proactive experience. You will deliver a broad range of office and operational administrative services that support the effective day to day running of ACC's Hubs and Sites, helping ensure customers are supported in the right way, at the right time. You'll play a pivotal role in providing front of house services, operational administrative support and coordination across site activities, contributing to keeping Kiwis safe at work, at home, and everywhere in between. The appointing salary for this role is $60,486 - $65,000 based on experience and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and flexibility to change to a locked plan at any time. Please note, this is a fixed term role untill 30th Jully 2027.**About you | Mōu** You will bring:* Previous experience in a customer facing role, dealing with a variety of clients* Demonstrated experience displaying cultural awareness, empathy and understanding when working with customers* Able to think and work calmly under pressure* A positive attitude and good communication skills* Great administrative skills including attention to detail, accuracy and time management skills* Interest and working knowledge of health and safety* Ability to work independently and take initiative* Good computer skills and working knowledge of Microsoft programmes* A full driver's license'is preferrable* You must hold New Zealand work rights at the time of application.* Please note this is an office based role, with core working hours of Monday to Friday, 8:30am - 5:00pm.Health and Safety is paramount to ACC. It'would be advantageous if you have been a Health and Safety'representative been on a Health and Safety committee or have a keen interest in Health and Safety.**How to apply | Me pēhea te tuku tono** Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Sunday 8th November 2026 11:59pm, however if an ideal candidate is found we may progress screening and interviewing sooner. Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email [e-mail] quoting the Job Identification number next to the role title.