Services Trainer

Christians Against Poverty NZ; Auckland; On-site; NZD 30,000 - 60,000; Full time

Job summary

A leading charity organization in Auckland is looking for a Services Trainer to shape the learning journey of its Services Department. This role will involve developing and delivering training initiatives and requires strong skills in mentorship, communication, and training development. The successful candidate will join an organization committed to helping New Zealanders navigate money chaos. This position offers a flexible working environment and various benefits including five weeks of annual leave.

Benefits

Flexible working options

At least 5 weeks annual leave

Free onsite parking

Employee Assistance Program

Qualifications

• Proven experience as a certified Financial Mentor is desirable.
• Strong understanding of learning and development best practice.
• Demonstrable experience developing training content across diverse audiences.
• Knowledge and experience creating constructive learning environments.
• Excellent communication, both written and verbal.

Responsibilities

• Develop and facilitate best practice industry training.
• Equip staff and volunteers with resources and tools.
• Build strong relationships with internal and external teams.
• Coordinate and organize training and events.

Skills

Financial mentorship experience

Learning and development best practices

Training content development

Presentation skills

Coaching and mentoring

Communication skills

Relationship building

Job description

About the role

Christians Against Poverty (CAP) is entering a new season of change, and we’re looking for an experienced Services Trainer to help bring our refreshed services to life. This newly created role is a fixed-term position for 18 months. As the Services Trainer you will be instrumental in shaping the learning journey of our Services Department. You’ll lead the development, design, and delivery of training initiatives to strengthen the skills, competencies and overall effectiveness of the team.

Key areas of responsibility include:

• Develop, design and facilitate best practice industry training
• Equip staff and volunteers with resources and tools to outwork their roles
• Collaborate and build strong relationships with internal and external teams
• Coordinate and organise training and events as required
• Provide reporting and auditing of training processes as required

About you

You are excited to bring your professionalism and expertise to enable the greatest possible impact for whānau experiencing money chaos in Aotearoa.

You are adaptable and lead yourself well through seasons of change. You don’t opt to take a path of least resistance. Instead, you leverage your skills and expertise to do what is right for the Kaupapa and the people you’re serving.

You are ready to undertake a journey – not only committed to your own professional and personal transformation, but you are deeply invested in enabling transformation in others.

You’ll also bring relevant experience for the role:

• Proven experience as a certified Financial Mentor is desirable
• Strong understanding of learning and development best practice
• Demonstrable experience developing training content and material across diverse audiences
• Knowledge and experience creating constructive learning environments
• Strong presentation and facilitation skills
• Well-developed coaching and mentoring skills
• Excellent communication, both written and verbal, in both formal and informal contexts
• Excellent relationship building and people skills
• Proven experience galvanising a team towards new ways of working

Please refer to the Job Description for a detailed outline of the role, as well as the skills, abilities, and attributes we are looking for.

About CAP

Christians Against Poverty (CAP) is a professional and client-centric service provider. We are a not-for-profit organisation with a vision of “Ending money chaos in Aotearoa”.

CAP provides free practical help and hope to people living in unmanageable debt and hardship. Partnering with over 150 local churches from Kaitaia to Dunedin, CAP releases New Zealanders into lives of fullness and freedom.

Each day we are guided by our three values: mutual thriving; giving our best to people we serve; with Jesus.

Read stories of lives changed at CAPNZ.

Some of the benefits of working at CAP

• You’ll be joining an organisation with recognised expertise in the sector, committed to constant learning and development so we can consistently give our best to people we serve
• Thrive in a flexible environment that puts priority on connection, growth, and ownership of your hauora/wellbeing
• Cultivate and enrich your faith at the same time as your career, in a workplace committed to karakia/prayer, discernment and a ‘with Jesus’ approach
• Work in a Te Tiriti-honouring organisation, drawing on the spirit of mutual flourishing inherent in Te Tiriti of Waitangi
• Tangible benefits include EAP, flexible working options, 37.5 hour working week, at least 5 weeks of annual leave & free onsite parking
• Best of all – you will be a part of New Zealanders being released from money chaos, and taking steps towards Jesus

Application Information

Please note that you will be required to disclose any convictions or pending charges in your application, and a Ministry of Justice vetting check, with acceptable results, will be a condition of appointment to this role. Please see CAP\'s Police Check Policy for more details.

There is no closing date for applying for this role – however the vacancy will close as soon as a suitable candidate is found. Get your application in now!