Service Technician - Crown Auckland

Crown Lift Trucks New Zealand; Auckland; On-site; NZD 30,000 - 60,000; Full time

Job summary

A leading material handling equipment supplier in Auckland is seeking a technician to perform repairs and maintenance on forklifts. The role requires a customer-centric approach and at least 3 years of relevant experience. The position offers competitive hourly rates, a supportive team environment, and opportunities for career progression. Candidates must be IT savvy and physically fit, with a valid driver's license and the ability to travel to Australia.

Benefits

Great market-related hourly rate

Career development opportunities

Optional 4-day x 10-hour schedule

Supportive team environment

Qualifications

• Minimum of 3 years experience in Material Handling Equipment, auto electrical, diesel or motor mechanics.
• Customer-focused, solutions-driven attitude.
• Ability to build rapport and relationships.

Responsibilities

• Perform field-based repairs and maintenance on forklifts.
• Provide exceptional customer service.
• Participate in ongoing training and development.

Skills

Material Handling Equipment experience

Customer-centric attitude

Team player

IT savvy

Attention to detail

Education

Trade qualification or hydraulics experience

Job description

Overview

Crown Equipment is proud of its 40+ years in serving New Zealand's businesses and communities as a material handling equipment company. Crown has a widely distributed sales and service branch network located across the North and South Island locations. Our global company brand is well-known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.

Role

We have an exciting role, where you'll join a stable business and enjoy the variety and opportunities of working within a close-knit, supportive team as part of a large organisation.

This diverse role will see you based in Auckland where you will be part of the team performing field-based or site-based repairs and maintenance on a large fleet of our forklifts for our customers across your assigned area and working through our well-equipped workshop. We have both mechanical battery electric and internal combustion forklifts with a significant number of different models within the two categories, giving you the opportunity to develop and increase your skills. And all whilst ensuring that we provide exceptional service to our customers - the greatest purpose of our teams is to work together with our customers and support them to keep their businesses on the go!

You'll have the chance to learn our products, and this will give you the opportunity to progress in the business and the organisation. Crown product knowledge would be a real bonus, but we have heaps of great training materials, if you're a willing learner!

This is a permanent, full-time role, working Mondays to Fridays with on-call duties and the opportunity for some paid overtime and time-and-a-half from 40 hours.

Qualifications

Requirements / About you: Ideally, we're looking for candidates with a minimum of 3 years' Material Handling Equipment experience or auto electrical, diesel or motor mechanic experience and/or trade qualification or hydraulics experience (or similar overseas qualification).

To really shine in this role, you'll bring your customer-centric and solutions-focused attitude, as you support our valued customers with service they can trust. You'll work in a collaborative team environment, so being a team player and being prepared to support the team is essential. Being IT savvy and an agile learner will stand you in good stead.

The ability to build rapport and relationships should be one of your strengths as is your attention to detail and you'll be IT savvy too. There will be manual handling required and so you'll also need to be physically fit.

Please note, a full pre-employment medical, including a drug & alcohol test, as well as valid driver's license will be required. In addition, as part of your initial and ongoing training you must be able to travel to Australia (NZ passport or the eligibility to obtain an AUS visa).

Benefits

• Great market-related hourly rate ($30-$40p/hr, depending on experience) with the chance to work additional hours at time-and-a-half after 40 hours plus rostered on-call
• Great learning environment with real career development opportunities, including an initial seven-week service training program
• Optional 4-day x 10-hour work schedule (conditions apply)
• A strong and supportive team environment
• Chance to work for a trusted supplier in the forklift industry

The career opportunities with Crown NZ are exciting! Crown offers genuine career paths and development and career progression, with people in our business staying for up to 25 years and enjoying a varied career. For those coming into the business at an entry-level, we\'re able to offer opportunities to start a career in Trade and/or Sales and more.