Service Manager

WALSH Trust; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Salary + work vehicle

5 weeks' annual leave + birthday leave

Ongoing professional development and领导

Job summary

WALSH Trust in Auckland is seeking an experienced leader to manage our Perinatal and Community Mental Health Services, delivering recovery-focused, person-centred care for individuals, parents, pēpi, whānau and communities across West Auckland.

You'll lead a multidisciplinary team of health professionals, foster clinical excellence and collaboration with Te Whatu Ora, maternity services and community partners, and drive service development, budgets and contracts in a culturally safe, te

Qualifications

• Minimum two years in a management or leadership role in mental health services.
• Tertiary qualification and HPCA Act registration or DAPAANZ registration.
• Strong knowledge of community mental health in Aotearoa New Zealand.
• Experience in perinatal mental health or related services.
• Commitment to Te Tiriti o Waitangi and culturally safe services.
• Ability to manage budgets, contracts, and performance.

Responsibilities

• Lead and inspire a team of registered health professionals and support workers delivering perinatal and community mental health services.
• Foster a culture of clinical excellence, innovation, professional growth, and continuous improvement.
• Build strong relationships with Te Whatu Ora, primary care providers, maternity services, community organisations, and other key stakeholders.
• Ensure services are person-centred, trauma-informed, culturally responsive, and aligned with best practice.
• Support positive outcomes for tāngata whai ora, parents, pēpi, and whānau through collaborative and integrated service delivery.
• Manage operational performance, workforce planning, budgets, and service contracts; champion quality improvement, risk management, and service development initiatives.

Skills

Leadership

Budget management

Contract management

Stakeholder relations

Coaching

Education

Tertiary qualification in mental health

HPCA Act registration or DAPAANZ registration

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Lead with purpose. Empower change. Transform lives.

Ma mua ka kite a muri. Ma muri ka ora a mua
"Those who lead give sight to those who follow. Those who follow give life to those ahead."

We're seeking an experienced and inspiring leader to manage our Perinatal and Community Mental Health Services, supporting the delivery of high-quality, person-centred care for individuals, parents, pēpi, whānau, and communities across West Auckland.

This is an exciting opportunity to lead a multidisciplinary team delivering recovery-focused, culturally responsive mental health services that make a meaningful difference in people's lives.

Why Join WALSH Trust?

We're an award-winning charitable trust that has been supporting mental health recovery, housing, employment, and wellbeing services since 1988.

• Competitive salary + work vehicle
• 5 weeks' annual leave + birthday leave
• Ongoing professional development and leadership support
• Values-driven, inclusive workplace

What You'll Do

• Lead and inspire a team of registered health professionals and support workers delivering perinatal and community mental health services
• Foster a culture of clinical excellence, innovation, professional growth, and continuous improvement
• Build strong relationships with Te Whatu Ora, primary care providers, maternity services, community organisations, and other key stakeholders
• Ensure services are person-centred, trauma-informed, culturally responsive, and aligned with best practice
• Support positive outcomes for tāngata whai ora, parents, pēpi, and whānau through collaborative and integrated service delivery
• Manage operational performance, workforce planning, budgets, and service contractsChampion quality improvement, risk management, and service development initiatives

What You'll Bring

• At least two years' experience in a management or leadership role within mental health services
• A relevant tertiary qualification and current registration under the HPCA Act and current practising certificate, or DAPAANZ registration
• Strong knowledge of community mental health service delivery in Aotearoa New Zealand
• Experience working within perinatal mental health, maternal wellbeing, community mental health, or closely related services
• Strong leadership, coaching, and relationship-building skills
• Experience managing budgets, contracts, resources, and operational performance
• A commitment to Te Tiriti o Waitangi and the delivery of culturally safe and equitable services
• A genuine passion for improving outcomes for individuals, whānau, and communities

Applicants must have the legal right to work in NZ. Police vetting and safety checks apply under the Children’s Act 2014.