Service & Installation Technician

LELY; Hamilton; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Industry-leading training

Professional development

Exposure to cutting-edge automation

Global network collaboration

Job summary

Lely is seeking a motivated Service & Installation Technician to join our Southland team. You will install, commission, service and repair robotic milking systems, while building strong relationships with farmers across New Zealand.

In this role you’ll perform maintenance, diagnose faults, and contribute to rolling out new technology. A 24/7 on-call roster, travel and hands-on problem solving are integral parts of the job.

Qualifications

• Experience in the dairy industry and NZ farming systems.
• Electrical, mechanical, engineering or technical trade background.
• EST registration and/or trade qualifications.
• Strong diagnostic and fault-finding skills.
• Comfort with computers, software and modern tech platforms.
• Able to work independently and as part of a team.
• Excellent organizational skills and attention to detail.
• Willing to travel and work extended hours when required.

Responsibilities

• Install, commission, service and repair Lely robotic milking systems and related technologies.
• Carry out preventative maintenance and performance optimization activities.
• Diagnose and troubleshoot low-voltage electrical and mechanical faults.
• Respond to technical issues and deliver practical solutions in real-time.
• Participate in a 24/7 on-call roster to support customers.
• Build trusted relationships with farmers and provide exceptional customer service.
• Manage spare parts inventory and maintain vehicle service.
• Contribute to rollout of new technologies across New Zealand farms.

Skills

Diagnostic skills

Customer service

Independent worker

Team player

Education

Electrical/Mechanical/Engineering trade background

EST registration

Job description

At Lely, we're transforming the way dairy farms operate through world-leading robotic and automated farming solutions. As part of Lely's premium global network, our mission is to help farmers create a more profitable, enjoyable, and sustainable future.

We're looking for a motivated Service & Installation Technician to join our Southland team. If you enjoy solving technical challenges, working with cutting-edge technology, and building strong relationships with farmers, this is your opportunity to be part of one of the most innovative companies in the dairy industry.

Every day is different. One day you'll be installing state-of-the-art robotic milking systems, and the next you'll be helping customers maximize the performance of technology that's reshaping the future of farming.

Job Description

As a key member of our technical team, you'll be responsible for ensuring our customers' robotic systems operate at peak performance by:

• Installing, commissioning, servicing, and repairing Lely robotic milking systems and related technologies
• Carrying out preventative maintenance and performance optimization activities (full training provided)
• Diagnosing and troubleshooting low-voltage electrical and mechanical faults
• Responding to technical issues and delivering practical solutions in real-time
• Participating in a 24/7 on-call roster to support our customers when they need us most
• Building trusted relationships with farmers and providing exceptional customer service
• Managing spare parts inventory and maintaining your vehicle service
• Contributing to the successful rollout of new technologies across New Zealand farms

Qualifications

We're seeking someone who combines technical expertise with a passion for customer service and innovation.

You will ideally have:

• Experience within the dairy industry and a good understanding of New Zealand farming systems
• An electrical, mechanical, engineering, or technical trade background
• EST registration and/or trade qualifications (highly regarded)
• Strong diagnostic and fault-finding skills
• Confidence working with computers, software, and modern technology platforms
• The ability to work independently while also being a valuable team player
• Excellent organizational skills and attention to detail
• Flexibility to travel and work additional hours when required

Additional Information

At Lely, you'll do more than just fix equipment. You'll help shape the future of farming.

We offer:

• A career with a global leader in agricultural robotics and innovation
• Industry-leading training and ongoing professional development
• Exposure to cutting-edge automation and technology
• A supportive, close-knit team culture where your contribution matters
• Opportunities to connect and collaborate with colleagues across Lely's international network
• Real career progression within a growing and future-focused business
• A role that combines technology, problem-solving, customer interaction, and hands-on work

Ready to Join Us?

If you're passionate about technology, enjoy working in a rural environment, and want to be part of a company driving the future of dairy farming, we'd love to hear from you.

Applicants must be legally entitled to work in New Zealand.