Service & Installation Specialist - Coffee Machinery

JACOBS DOUWE EGBERTS; Howick; On-site; NZD 80,000 - 100,000; Full time

Job summary

A leading coffee and tea company in Auckland is seeking a Service & Installation Technician to diagnose faults and service coffee equipment across various locations. The ideal candidate will have an EAS qualification, a customer-focused attitude, and a passion for coffee. This full-time role offers competitive salary, vehicle benefits, and comprehensive medical insurance.

Benefits

Competitive salary

Discretionary bonus

Vehicle and fuel card

Medical Insurance

Quarterly free staff boxes

Qualifications

• Experience in the brewing industry or similar technical field.
• Valid unrestricted work visa required.

Responsibilities

• Troubleshoot and service coffee machines on-site.
• Represent the company and foster customer relations.

Skills

Electrical Appliance Serviceperson qualified

Full clean driver's license

Customer focus

Hands-on attitude

Passion for coffee

Education

Electrical Practicing License

Electrical Service Technician license

Job description

• Full-time

Company Description

JDE Peet’s is the world's leading pure-play coffee and tea company, serving approximately 4,200 cups of coffee or tea per second, and is headquartered in the Netherlands. For more than 265 years, we’ve been inspired by the belief that it’s amazing what can happen over a cup of coffee. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands including Kiwi favourites such as Moccona, L’OR, Hummingbird, Bell Tea, Jed’s, Ti Ora and more. In 2023, JDE Peet’s generated total sales of close to 15 billion NZD and employed a global workforce of more than 20,000 employees.

We offer our people a range of learning and development programs to support their personal growth and we believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way.

We currently have an exciting full-time opportunity for a passionate Service & Installation Technician based in Auckland. As the Service & Installation Technician you will be diagnosing faults and learning about how our coffee equipment works across our Out of Home (café’s, petrol stations, business centres etc) customers in and around Auckland. You will represent the company not only through your technical skills but also by being an ambassador for who we are and what we do at JDE.

This role will service our entire range of coffee machines, of which there is a lot! So being tech-savvy, with a drive to learn and develop in this role is a must.

Qualifications

To be the best Service & Installation Technician, we’re looking for someone who has the following skills and experience:

• Electrical Appliance Serviceperson (EAS) qualified with current Electrical Practicing License is essential
• Electrical Service Technician (EST) license – is preferred
• Full clean driver's license
• Experience in the brewingindustry or alternatively in an environment where you worked with for example vending machines, appliances etc.
• Absolute customer focus as you will be on-site troubleshooting and servicing equipment
• You're hands-on and you enjoy the social aspect of the role
• A passion and a hunger to learn the in’s & out’s of coffee - extraction, temperature, grind etc.
• Valid unrestricted work visa

Additional Information

• Competitive salary and discretionary bonus opportunity
• Vehicle and fuel card
• Call out & on call allowances
• Enjoy half a day off on your birthday.
• Medical Insurance for you and your family.
• Income Protection and Life Insurance.
• Learning and development programs to support personal growth.
• Quarterly free staff boxes including a range of our coffee and tea brands, and access to discounted staff purchases.

If so, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). If you have any questions you'd like to ask before applying, feel free to send an e-mail to NZ Talent ([e-mail] ).Short cover letters (in the Message section) outlining your motivation to join JDE Peet’s in this role are greatly appreciated.

Note: no applications are handled via e-mail.

We are currently only accepting applications of candidates who have already obtained legal rights to work in NZ without restrictions.