Service Advisor

Automotive Employment NZ Ltd.; Wellington; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading automotive recruitment agency is seeking a skilled Service Advisor for a busy dealership in Wellington. The successful candidate will be responsible for handling customer interactions and ensuring the efficiency of the service department. With excellent career potential and competitive salary, this role is ideal for those looking to advance in the automotive industry.

Benefits

Market related base salary with incentives

Support with visa requirements for relocation

Qualifications

• Experience as a Service Advisor or in a workshop supervisory role required.
• Ability to motivate and lead staff effectively.
• Clean, current driver's license and good computer skills essential.

Responsibilities

• Full service advisory duties including booking in cars and dealing with customers.
• Ensure the smooth running of the service department along with other service staff.
• Provide excellent customer service and upsell services.

Skills

Customer service

Problem-solving

Leadership

Communication

Job description

Job reference - 41812

• Join a top franchise dealership
• Previous Service Advisor or workshop supervisory experience is essential
• Excellent long term career potential

Access 34 years of our client relationships and connections and find your next job. New Zealand's leaders in motor industry recruitment since 1991. Automotive Employment NZ has been awarded Sourcr 2024 Automotive Agency of the Year.

We are looking for a Service Advisor to join a large service department representing a reputable vehicle brand in the greater Wellington area.


The role

• Full service advisory duties including booking in cars and dealing with customers
• Providing excellent customer service
• Ensure the smooth running of the service department along with other service staff

Requirements
We are looking for the following skills and attributes:

• Prior technical experience in the motor industry, while not essential, is a bonus
• An experienced Service Advisor with either strong Service Admin experience or experience in a workshop supervisory role
• Excellent customer service philosophy
• Ability to motivate and lead staff
• A systems and procedures orientated person
• Confident to work in a busy, high pressure environment
• A problem solver
• Must have a clean, current driver's license and have good computer skills

In return

• An excellent opportunity to join a dynamic, busy environment
• Market related base salary with incentives for upselling and meeting service department targets
• Work in a service department that represents a leading brand

How to apply
Applications from those wanting to relocate from elsewhere within NZ are welcome. If you are based offshore and wanting to move to New Zealand and meet the requirements - please APPLY NOW. We are able to assist you with your visa requirements making the process easy and seamless.

If reading online, click the APPLY NOW section and submit your application online. For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: The international landline is [phone].

You can also visit the job board on our website to view further vacancies https://www.automotiveemployment.co.nz/jobs

Jobcorp owned companies include Jobcorp NZ Ltd, Jobcorp Immigration, Automotive Employment NZ and Property Employment NZ. Our company has business interests in recruitment, the provision of immigration advice, and the provision of employment relations advice.