Senior Technology Resilience Advisor | Auckland or Wellington | Permanent

Ministry of Social Development; Wellington; On-site; NZD 140,000 - 170,000; Full time

Job summary

Ministry of Social Development seeks a Senior Technology Resilience Advisor to strengthen our technology resilience across critical services in New Zealand. Based in Auckland or Wellington, you will lead IT service continuity, disaster recovery, and risk management, guiding partners and internal teams to maintain secure, available services.

You will embed resilience-by-design in strategic initiatives, drive testing and recovery exercises, and report insights to enable informed decisions across

Qualifications

• Significant experience in technology resilience, IT service continuity management, disaster recovery, business continuity or operational resilience.
• Strong knowledge of resilience frameworks and standards such as ISO 22301, ISO 27001, ITIL, BCI GPG or CIMS.
• Experience facilitating recovery planning, exercising, testing and assurance activities.
• Strong stakeholder engagement and influencing skills across technical and business audiences.
• Experience identifying and managing technology risks and supporting organisational preparedness.
• Continuous improvement mindset and a practical, collaborative approach to problem-solving.
• Experience in large, complex organisations and/or the public sector is highly regarded.

Responsibilities

• Lead the development and continuous improvement of MSD's technology resilience framework, policies and standards.
• Provide expert advice on technology resilience, disaster recovery, operational preparedness and risk management.
• Support criticality assessments and facilitate recovery planning activities, testing and simulations.
• Support supplier resilience assurance and continuity obligations across critical services.
• Partner with technology and business teams to embed resilience-by-design into strategic initiatives and processes.
• Support technology response and recovery during significant incidents and disruption events.
• Provide reporting, insights and recommendations to inform governance.

Skills

Technology resilience

IT Service Continuity

Disaster recovery

Risk management

Stakeholder engagement

Incident response

Resilience frameworks

Job description

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Senior Technology Resilience Advisor | Auckland or Wellington | Permanent

• Strengthen technology resilience across critical services New Zealanders rely on
• Auckland or Wellington based roles

Join a collaborative Technology Group where your expertise will help build resilient, reliable services that support communities across Aotearoa.

Every week, around 1.4 million New Zealanders count on MSD for income support and services to connect with work,housingand better lives for their families.

Our Technology group provides the technologies, innovation and expertise that enable MSD staff and partners to deliver these essential services, today and into the future.

We’re driving a once in a lifetime transformation of services for New Zealanders. The group is a key enabler of this change bringing together strategic thinkers, technology specialists and delivery leaders to design solutions and deliver change while keeping vital services running reliably every day.

About the role | Mō te tūnga

At MSD, we're strengthening our technology resilience capability to ensure the critical services New Zealanders rely on remain available, secure and resilient.

We're looking for experienced Senior Technology Resilience Advisors to help lead and embed technology resilience practices across our technology environment. This is an exciting opportunity to influence how MSD prepares for, responds to, and recovers from technology disruptions, while supporting the delivery of essential services to New Zealanders.

Reporting to the Manager Technology Resilience, you will provide specialist advice and leadership across IT Service Continuity Management (ITSCM), disaster recovery, supplier resilience, emergency management and technology risk. You'll work closely with technology teams, business leaders, and external partners to strengthen organisational readiness and support continuous improvement across MSD's resilience framework.

We have permanent opportunities available, and you can be based in Auckland or Wellington.

What you'll be doing:

• Leading the development and continuous improvement of MSD's technology resilience framework, policies and standards.
• Providing expert advice on technology resilience, disaster recovery, operational preparedness and risk management.
• Supporting criticality assessments and facilitate recovery planning activities, testing and simulation exercises.
• Supporting supplier resilience assurance and continuity obligations across critical services.
• Partnering with technology and business teams to embed resilience-by-design into strategic initiatives, programmes, and operational processes.
• Supporting technology response and recovery activities during significant incidents and disruption events.
• Providing reporting, insights and recommendations that support informed decision-making and governance.

We’re committed to creating a workplace that reflects the communities we serve. We welcome applications from people of all backgrounds, cultures, and experiences. Diverse perspectives strengthen our mahi, and we value the unique contributions everyone brings to the team.

Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you.

We're interested in hearing from candidates who have:

• Significant experience in technology resilience, IT service continuity management, disaster recovery, business continuity or operational resilience.
• Strong knowledge of resilience frameworks and recognised industry standards such as ISO 22301, ISO 27001, ITIL, BCI GPG or CIMS.
• Experience facilitating recovery planning, exercising, testing and assurance activities.
• Strong stakeholder engagement and influencing skills, with the ability to work across technical and business audiences.
• Experience identifying and managing technology risks and supporting organisational preparedness.
• A continuous improvement mindset and a practical, collaborative approach to problem-solving.
• Experience working within large, complex organisations and/or the public sector will be highly regarded.

Salary | Utu-ā-tau: $139,920.00 - $170,089.00

We expect to appoint this position up to$155,004however a salary offer will be based on the preferredcandidate’sskills and experience and our team relativities.

The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.