Senior Retail Lead: Customer Experience & Shift Management

Motion; Hamilton; Hybride; NZD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Training & development

Friendly team environment

Résumé du poste

Repco Hamilton is seeking a Senior Retail Assistant to ensure a great customer experience in-store. You will guide customers on products, upsell where appropriate, and process sales at the till while supporting stock reception, dispatch, and showroom presentation.

The role requires a customer-focused attitude, strong communication, and the ability to work as part of a collaborative team. Sunday shifts are included, with potential career development and staff discounts.

Qualifications

• Customer-focused role; retail experience preferred.
• Strong communication and phone manners are essential.
• Able to work as part of a team and handle customer inquiries.

Responsabilités

• Provide genuine service and guidance to customers in-store.
• Maintain showroom presentation and merchandising standards.
• Process stock, receive and dispatch merchandise, and store products.
• Open and close as required and support shift operations on Sundays.
• Uphold safety standards for yourself, teammates, and customers.

Connaissances

Customer service

Communication skills

Retail experience

Team player

Sales skills

Outils

POS systems

Description du poste

Repco Hamilton is seeking a Senior Retail Assistant to ensure a great customer experience in-store. You will guide customers on products, upsell where appropriate, and process sales at the till while supporting stock reception, dispatch, and showroom presentation.

The role requires a customer-focused attitude, strong communication, and the ability to work as part of a collaborative team. Sunday shifts are included, with potential career development and staff discounts.