Senior Pharmacy Technician - Community Services

Te Whatu Ora - Health New Zealand Waikato; Hamilton; On-site; NZD 30,000 - 60,000; Full time

Job summary

A prominent healthcare provider in Hamilton is seeking a Senior Pharmacy Technician for community services. The role involves overseeing a dispensary technician team, providing community pharmacy services, and increasing clinical knowledge. Candidates should have a minimum Level 5 qualification and PACT training, with an emphasis on customer focus and teamwork. Competitive pay and excellent learning opportunities are offered, along with a better work-life balance with standard hours.

Benefits

Kiwisaver contributions

Overtime and penal allowances

Professional development support

Wellness support

Qualifications

• Minimum Level 5 qualification in pharmacy technology.
• Training and certification as a PACT technician.
• Experience in community pharmacy practice.

Responsibilities

• Oversee dispensary technician team.
• Provide community pharmacy services.
• Manage dispensary technician rostering.

Skills

Customer focused

Leadership experience

PACT trained

Team player

Education

National Certificate minimum Level 5 qualified pharmacy technician

Job description

Senior Pharmacy Technician - Community Services

• Waikato Hospital- Pharmacy on Meade
• Permanent Full time- Monday to Friday 8am-5:30pm, rostered Saturday 9:30am-2pm
• Pharmacy on Meade, right in the heart of Waikato Hospital, offers varied, meaningful work with minimal blister packing. Gain valuable insight into hospital care and enjoy the added benefits of services like vaccinations.
• Join our friendly, supportive and professional team, with great hours, competitive pay and excellent learning opportunities.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Grow your career and gain exposure across the dynamic world of hospital services based at one of the countrys largest tertiary hospitals: Waikato Hospital. Our dedicated community pharmacy team are seeking a Senior PACT Technician and Vaccinator to join us at our on-site community pharmacy Pharmacy on Meade.

As a Senior PACT Technician working in Pharmacy on Meade, you will play a key role in the provision of community pharmacy services located right within the vibrant hub of Waikato Hospital campus. Youll be working alongside and have direct links to a multidisciplinary team of specialists, doctors, nurses and outpatient clinics. This role will also provide exposure to management as you will oversee the dispensary technician team in Pharmacy on Meade, Dispensary Technician rostering, running daily and monthly reports and liaising with the team leader to improve services and beneficial outcomes for our community pharmacy. You will be an integral part of the wider hospital pharmacy team as well as the larger hospital multi-disciplinary team.

You will increase your clinical knowledge not only with our connections to the different specialised areas in the hospital, but also with the fact that the majority of our prescriptions are discharge prescriptions which are often quite specialised. We also deal with compassionate supply medications and NPPA prescriptions.

Day to day, you will be part of a supportive and friendly team of pharmacists, pharmacy technicians and a pharmacy assistant. We offer dispensing, compounding, vaccinations and clinical services to patients, visitors and hospital employees. We pride ourselves on excellent retail customer service which is also an important component of the role.

The role is both busy and enjoyable with lots of variety. With the diverse range of responsibilities and challenges in Pharmacy on Meade you will have the opportunity to develop your skills and embrace learning opportunities.

This role would be ideal for someone looking to develop in management and leadership skills, broaden their clinical knowledge or seeking a change from routine traditional community pharmacy settings.

We offer a better work life balance with our hours being 8am- 5:30pm, occasional rostered Saturdays. No Sundays or Public Holidays.

Key responsibilities

• Dispensary based services
• Involvement in provision of compassionate supply medicines
• Involvement in NPPA prescriptions
• Involvement in daily ordering from main supplier
• Ordering specialised medications from other specialised companies
• Involvement in prescription batch claims
• Clinical pharmacy services to outpatients
• A link between discharged patients and the hospital teams
• Oversee dispensary technician team
• Running Daily and monthly reports
• Dispenser rostering via Dispensary Technician rostering
• Liaising with the team leader to improve services and beneficial outcomes for Pharmacy on Meade

The salary for this position will be based on experience and in line with the PSA Allied, Public Health, Scientific and Technical Collective Agreement. Additional benefits include Kiwisaver contributions (if eligible), overtime and penal allowances, professional development and wellness support.

Click here to view the position description.

About the Team/Service

Pharmacy Services is committed to strive for excellence in the provision of customer focussed pharmaceutical care and to promote the optimal, safe, rational and cost effective use of medicines. Pharmacy on Meade provides high quality community pharmacy services and care to our patients, visitors and hospital employees.

At the heart of our team is a deep commitment to compassion, professionalism and excellence. We pride ourselves on delivering a high-quality, personalised clinical experience that puts our customers and their families first.

We are passionate about continuous learning and professional development. Every opportunity to expand our knowledge and refine our skills is embraced- because better expertise means better care.

Collaboration is fundamental to our approach. We work closely with the wider hospital pharmacy team, including the inpatient dispensary, ward pharmacists, and pharmacy technicians. Our team also maintains strong communication and partnership with specialist consultants, nurses, and outpatient clinics. This multidisciplinary teamwork enables us to provide a seamless and responsive service.

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. The city also boasts the Hamilton Gardens, the Waikato Museum, the Hamilton Zoo, and hosts events such as rugby, cricket, and the National Agricultural Fieldays and Balloons over Waikato festival. Hamilton is a lively hub for living and working.

For more information on living and working in Waikato click here

About you

Skills and experience youll need to be considered for this role:

• National Certificate minimum Level 5 qualified pharmacy technician
• PACT trained and certified
• Experience in community pharmacy practice
• Customer focussed and a team player
• Experience in Leadership (Preferred)

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click Apply online or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers portal before 11:59 pm on 19 October 2025. If you have any questions about the role, please contact Monique Wilson at [e-mail]

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.

Job details

Job Reference: WAI30257

Location: North Island - Waikato - Hamilton

Job type: Permanent Full time

Expertise: Clinical - Technical - Pharmacy Technician