Senior Performance Analyst

KiwiRail; Maungakiekie-Tāmaki; On-site; NZD 120,000 - 180,000; Full time

Job summary

KiwiRail in Auckland is seeking a Senior Performance Analyst – Infrastructure to turn complex operational, delivery, financial, and customer data into clear insights that inform business decisions.

Working in the Integrated Delivery Planning & Performance team, you will monitor DIFOT, develop performance measures, and coach colleagues to strengthen analytical capability and improve productivity and value for money.

Qualifications

• Experience in performance analysis, business intelligence, or a related analytical field.
• The ability to interpret complex data and communicate insights clearly to different audiences.
• Knowledge of performance measures, reporting frameworks, root cause analysis, or continuous improvement.
• Strong relationship-building skills and the ability to work with stakeholders across different teams.
• A commitment to data quality, constructive collaboration, and evidence-based decision-making.

Responsibilities

• Leading complex performance analysis and translating findings into clear recommendations for business decisions.
• Monitoring DIFOT performance, investigating root causes, and identifying sustainable improvements.
• Developing and maintaining performance measures, reporting frameworks, and executive reports.
• Identifying opportunities to improve productivity, delivery outcomes, data quality, and value for money.
• Collaborating with stakeholders across Infrastructure and coaching colleagues to strengthen analytical capability and performance management.

Skills

Performance analysis

Business intelligence

Data interpretation

Stakeholder management

Data quality

Job description

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• Contribute to meaningful change and improvement

At KiwiRail, we connect New Zealand sustainably, supporting our customers, communities, and people through reliable transport services.

For more than 150 years, rail has connected communities and moved freight and passengers across the country. We continue this legacy by delivering transport services that create economic, social, and environmental value for Aotearoa.

Our people work together to build stronger connections and a better future for New Zealand. Safety, health, and wellbeing are our top priorities, and we value the contribution everyone makes to our shared success.

As Senior Performance Analyst – Infrastructure, you will turn complex operational, delivery, financial, and customer data into clear insights that inform business decisions.

Working in our Integrated Delivery Planning & Performance team, you will support Infrastructure leaders to understand performance, identify emerging risks, and address the causes of recurring issues. You will lead analysis across our Delivery In Full, On Time (DIFOT) framework and help teams identify practical, lasting improvements.

Your work will strengthen performance reporting, improve data quality, and support better productivity and value for money. You will also share analytical knowledge and help colleagues build confidence in evidence-based decision-making.

Your key responsibilities will include:

• Leading complex performance analysis and translating findings into clear recommendations for business decisions.
• Monitoring DIFOT performance, investigating root causes, and identifying sustainable improvements.
• Developing and maintaining performance measures, reporting frameworks, and executive reports.
• Identifying opportunities to improve productivity, delivery outcomes, data quality, and value for money.
• Collaborating with stakeholders across Infrastructure and coaching colleagues to strengthen analytical capability and performance management.

We welcome people with relevant analytical experience who enjoy solving problems, working collaboratively, and helping others make informed decisions.

You will bring:

• Experience in performance analysis, business intelligence, or a related analytical field.
• The ability to interpret complex data and communicate insights clearly to different audiences.
• Knowledge of performance measures, reporting frameworks, root cause analysis, or continuous improvement.
• Strong relationship-building skills and the ability to work with stakeholders across different teams.
• A commitment to data quality, constructive collaboration, and evidence-based decision-making.

Nōu te rourou | What’s in it for you:

At KiwiRail, your work will contribute to the infrastructure that connects New Zealand's communities and businesses.

You will have opportunities to influence important decisions, work alongside experienced professionals, and contribute to improvements that make a meaningful difference. You can also build your analytical expertise, share knowledge across the business, and explore opportunities for ongoing learning and career development.

You will join a collaborative team that values different perspectives, continuous improvement, and the contribution everyone makes to our shared goals.

Kua rite, kia rite | Ready to Make a Difference?

If you enjoy turning complex information into practical insights and helping teams achieve better outcomes, we would like to hear from you.

Join KiwiRail as Senior Performance Analyst – Infrastructure and help improve delivery, strengthen performance, and build a better-connected New Zealand.

Rā aukati | Applications close:

15th November 2026 (unless filled sooner)