Senior M365 Specialist

Datacom; Christchurch; Hybrid; NZD 70,000 - 95,000; Full time

Benefits offered by this job

Paid parental leave

Employee Assistance Programme (DataC a

Career development opportunities

Job summary

Datacom is seeking a Microsoft 365 Specialist to join its New Zealand Microsoft 365 Centre of Excellence. You will deliver technical solutions, guide customers towards adoption, and provide escalation support across AzureAD, Exchange Online, Teams, SharePoint Online, and related workloads.

Applicants must be New Zealand citizens or permanent residents and have hands-on experience as a Microsoft 365 Engineer within an ICT professional services organisation.

Qualifications

• Experience as a Microsoft 365 Engineer in an ICT professional services environment.
• Strong hands-on expertise with core Office 365 workloads: Exchange Online, Teams, SharePoint Online, OneDrive.
• Solid understanding of AzureAD identity management and related objects (Users, Groups, Devices).
• Familiarity with email security/archiving technologies (Office 365 ATP/EOP, Mimecast, AvePoint).

Responsibilities

• Deliver a first-class Microsoft 365 experience for customers across workloads including data, files, communications and collaboration.
• Guide customers towards adoption and continuous improvement with the Microsoft 365 stack.
• Act as technical escalation point within the Microsoft 365 Centre of Excellence across New Zealand.

Skills

Microsoft 365 Engineer

AzureAD identity management

Office 365 collaboration tools

Email security & archiving

Security & identity access management

Tools

AzureAD

AD Connect

ADFS

Microsoft Identity Manager

Job description

About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Description

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes. Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About The Role (your Why)

This is a chance to make your mark in a business with strong people and customer focus. You'll combine all your talents, from leadership, relationship building and delivering technical solutions to our clients as part of our Microsoft 365 Centre of Excellence across New Zealand! The Microsoft 365 Specialist plays a key role as the technical escalation point of our Microsoft 365 Centre of Excellence. As a Microsoft 365 Specialist, you will be accountable for delivering a first-class experience for consumers of our Modern Workplace services including guiding our business and Customers towards adoption and continuous improvement with the Microsoft 365 stack. Focusing on Microsoft 365 enablement and productivity outcomes for our customers including workloads spanning data, files, communications and collaboration, security and identity and access management.

This role is available across our Datacom offices in New Zealand. New Zealand Citizenship or Permanent Residency is required to be eligible for the relevant clearances.

What You’ll Do

As the Microsoft 365 Specialist you will typically have exposure across a wide variety of technology areas including (but not limited to):

• Microsoft identity management (AzureAD, AD Connect, ADFS and Microsoft Identity Manager)
• Modern business collaboration tools in the Office 365 suite - Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer etc.
• Collaboration and video conferencing solutions like Teams, and ancillary systems like Poly, Cisco and Zoom
• Working knowledge of competitor solutions in the above IT platforms
• Email security and archive technologies (Office 365 ATP/EOP, Mimecast, Avepoint).

What You’ll Bring

Please note that you must be a New Zealand Citizen or Permanent Resident to be successful in your application for this role. You will have previous experience in an ICT Professional Services organisation and have extensive hands-on experience as a Microsoft 365 Engineer. You will be able to demonstrate;

• Extensive knowledge of core collaboration services in Office 365 including:
• Exchange Online Mailbox Management
• Exchange Online Protection
• Microsoft Teams
• SharePoint Online
• OneDrive for Business
• Extensive knowledge of core AzureAD identity management and related objects including:
• Users
• Traditional Groups (Security, Distribution)
• Office 365 Groups
• Devices
• Guest Users (External Users)
• Working knowledge of AzureAD identity and authentication technologies including:
• Azure AD Connect
• Password Hash Sync
• Pass-thru Authentication
• Seamless SSO
• ADFS
• Azure MFA
• SSPR

Culture And Benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally. We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

• Paid parental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry-leading learning platforms and future skills training
• Recognition programmes that celebrate great work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact