Senior Infrastructure Engineer

Kāinga Ora - Homes and Communities; Wellington; Hybrid; NZD 150,000 - 190,000; Full time

Benefits offered by this job

Five weeks leave

Insurance benefits

Flexible working arrangements

Job summary

Kāinga Ora - Homes and Communities is seeking a Senior Infrastructure Engineer to provide technical leadership across our enterprise technology landscape in Wellington. The role focuses on escalation, automation, and modern engineering practices to improve reliability and performance.

You will mentor engineers, drive platform improvements, and act as the technical owner for key infrastructure services in a complex, enterprise environment spanning on‑premises and cloud.

Qualifications

• Extensive hands-on experience managing enterprise ICT environments.
• Ability to lead senior operational support and complex initiatives.
• Proven track record in automation, standardisation and modern engineering practices.

Responsibilities

• Lead the implementation, management, optimisation and support of enterprise infrastructure and cloud platforms.
• Act as a senior escalation point for complex incidents and service impacts.
• Deliver infrastructure projects and platform improvement initiatives.
• Drive automation and standardisation to improve reliability and efficiency.
• Mentor engineers and raise engineering maturity across the team.
• Govern and document operations to maintain best practices and security.

Skills

Senior infrastructure expertise

Cloud platforms (Azure/AWS)

Active Directory / Entra ID

Microsoft 365

Security tooling & SSL management

Automation & IaC

Scripting / PowerShell

Tools

Microsoft Server OS

Azure/AWS

Active Directory

DNS/Domains management

Job description

• Senior escalation point for complex technical issues, providing expert troubleshooting and resolution across the infrastructure environment


• Ensure infrastructure systems are secure, available, stable, reliable, and performing at optimal levels


• Permanent Wellington-based role, 5 weeks leave + insurance benefits

Te whiwhinga mahi - Our opportunity

Kāinga Ora is seeking a highly skilled Senior Infrastructure Engineer to provide technical leadership, expert guidance, and advanced operational support across our enterprise technology landscape.

As a trusted senior engineer, you'll provide senior operational support across our enterprise technology environment while leading complex technical initiatives, driving continuous improvement, and helping modernise our infrastructure platforms. You'll act as a key escalation point for critical issues, mentor engineers across the team, and help raise engineering standards through automation, standardisation, and best practice.

You’ll join a team responsible for supporting and evolving a complex enterprise environment spanning cloud, identity, collaboration, networking, security, and core infrastructure services.

As a Senior Infrastructure Engineer, you will:

• Lead the implementation, management, optimisation, and support of enterprise infrastructure and cloud platforms


• Act as a senior escalation point for complex technical incidents, problems, and service impacts


• Lead the delivery of infrastructure projects and platform improvement initiatives


• Drive continuous improvement through automation, standardisation, and modern engineering practices


• Mentor and support engineers across the team, helping build technical capability and engineering maturity


• Champion operational excellence through governance, documentation, knowledge sharing, and technical standards


• Identify opportunities to improve platform reliability, security, performance, and efficiency


• Contribute technical expertise into architecture discussions, technology roadmaps, and future platform direction


• Act as the technical owner for assigned infrastructure platforms and services.

Ngā pūmanawatanga ōu - What you will bring

We are looking for a senior engineer who combines strong operational infrastructure experience with a passion for continuous improvement and modern engineering practices. You'll be someone who takes ownership, leads by example, and looks for opportunities to improve reliability, efficiency, and service quality through automation and standardisation.

Key skills and experience

• Senior Infrastructure Expertise: Significant hands‑on experience managing enterprise ICT environments, including Microsoft Server OS, Microsoft 365, Public Cloud (Azure/AWS), Active Directory / Entra ID, Exchange Online, endpoint management technologies, enterprise security tooling, SSL certificates, and DNS/domain management


• Architecture & Solution Design: Proven ability to analyse systems, understand user requirements, and translate business needs into robust, scalable technical solutions


• Enterprise Operations: Strong understanding of operating within complex, multi‑vendor enterprise environments and supporting critical production services


• Advanced Troubleshooting: Demonstrated ability to diagnose, resolve, and prevent complex technical and performance issues across diverse infrastructure platforms


• Leadership & Influence: Strong communication and stakeholder engagement skills, with the ability to mentor others, influence outcomes, and contribute technical expertise into planning and decision‑making forums


• Modern Engineering Practices: Experience with automation, scripting, Infrastructure as Code, CI/CD pipelines, platform standardisation, or similar approaches that improve reliability, consistency, and operational efficiency


• Continuous Improvement Mindset: Passion for service improvement, platform optimisation, and driving positive change through technology.

Note: This position involves occasional work outside standard business hours and participation in an on‑call standby roster.

Nōu te rourou - What's in it for you?

We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development. These benefits are described in more detail here https://careers.kaingaora.govt.nz/a-great-place-to-work/benefits

As a Kāinga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work‑life balance. We also want to support and grow your personal and career development through on‑the‑job learning, training courses, secondments and study opportunities.

Mō mātou - Our Organisation

At Kāinga Ora, ours is the important responsibility of transforming New Zealand’s housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders’ lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.

We are passionate about transforming New Zealand for the better. That includes being a trusted partner for Māori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.

Ō tātou uara - Our values

• Manaakitanga - People at the Heart


• Mahi Tahi - Better Together


• Whanake - Be Bold

Tūhono mai - Join us

Applications close Sunday 18th October at 5pm.

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.