Senior Information & Records Technician

Taranaki District Health Board; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Job summary

Health New Zealand in Auckland seeks a Senior Information & Records Technician to manage corporate and operational records across physical and digital formats. You will register, appraise, retain and dispose records in line with the Public Records Act 2005 and Health NZ policies.

You will advise on information governance, support taxonomy maintenance, and collaborate with stakeholders to improve information management services and compliance across the organisation.

Qualifications

• Qualified in Records and Information Management or related discipline with senior-level experience.
• Minimum five years in a dedicated records and information management role.
• Strong knowledge of the Public Records Act 2005 and NZ Disposal Authorities.
• Experience with records appraisal, sentencing, retention and disposal.
• Familiar with metadata, classification systems and taxonomy structures.
• Understanding of digital records management and information governance.
• Experience with Microsoft 365 including SharePoint.
• Excellent communication, problem-solving and organisational skills.
• Ability to engage stakeholders and build relationships.

Responsibilities

• Managing appraisal, classification, retention and disposal of records across physical and digital formats.
• Coordinating records transfers to offsite storage, Archives NZ and other repositories.
• Providing expert guidance on records management best practice.
• Maintaining organisational taxonomies and classification structures.
• Administering information management systems, including AccessIT collections and metadata.
• Managing digital records to ensure security, privacy and governance requirements.
• Supporting audits, legal holds, compliance reviews and destruction processes.
• Contributing to process improvements and information management initiatives.

Skills

Records management

Information governance

Stakeholder engagement

Microsoft 365

SharePoint

Metadata taxonomy

Public Records Act

Digital records

Education

Records & Information Management qualification

Library Studies or related discipline

Tools

Castlepoint

Objective

Purview

Orchestry

AccessIT

Job description

• Support information governance, compliance and records management across Health New Zealand
• Work across both physical and digital information environments, contributing to continuous improvement initiatives
• Collaborative team environment with opportunities to influence best practice and organisational effectiveness

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As our Senior Information & Records Technician, you will play a key role in the management of corporate and operational (non-patient information) and records across the Auckland district.

You will be responsible for the registration, appraisal, sentencing, storage, retention, transfer and disposal of records while ensuring compliance with the Public Records Act 2005, relevant Disposal Authorities, and Health New Zealand policies and standards.

Working closely with stakeholders across the organisation, you will provide practical records management advice, support information governance initiatives, and contribute to the ongoing improvement of information management services.

Key responsibilities include:

• Managing the appraisal, classification, retention and disposal of records across physical and digital formats.
• Coordinating records transfers to offsite storage, Archives New Zealand and other approved repositories.
• Providing expert advice and guidance on records management best practice.
• Supporting and maintaining organisational taxonomies and classification structures.
• Administering and maintaining information management systems, including AccessIT collections and metadata.
• Managing digital records to ensure compliance with security, privacy and information governance requirements.
• Supporting audits, legal holds, compliance reviews and destruction processes.
• Contributing to process improvements and information management initiatives.

About the Team/Service

At Te Toka Tumai Auckland, were not just hiring were building the future. Aotearoas health system is in an exciting period of transformation, underpinned by the vision of Pae Ora / Healthy Futures. Together, were creating a more equitable, accessible, and people-centred health system that works for everyone.

The Information Management team plays an important role in supporting the organisation's information governance, compliance and records management obligations. The team works across Health New Zealand to ensure information assets are managed, protected and accessible, enabling effective decision-making and service delivery.

About you

You will bring proven records and information management experience, excellent stakeholder engagement skills, and the ability to balance operational priorities while driving continuous improvement across information governance practices.

• Qualification in Records and Information Management, Library Studies, Information Management, or a related discipline, or equivalent senior-level experience.
• At least five years' experience in a dedicated records and information management role.
• Strong knowledge of the Public Records Act 2005 and New Zealand Disposal Authorities.
• Practical experience with records appraisal, sentencing, retention and disposal.
• Experience working with metadata, classification systems and taxonomy structures.
• Knowledge of digital records management principles and information governance.
• Experience using Microsoft 365, including SharePoint.
• Excellent communication, problem-solving and organisational skills.
• Strong stakeholder engagement skills and the ability to build effective working relationships.
• Ability to manage competing priorities and deadlines while maintaining a high level of accuracy.
• Experience within the public sector, local government or health sector.
• Knowledge of systems such as Castlepoint, Objective, Purview, Orchestry, AccessIT or similar platforms.
• Experience delivering records management training and guidance.
• Experience with content migration, information mapping or information asset management.

About the location

Auckland is New Zealand's largest city and offers an outstanding lifestyle, combining world-class healthcare, diverse communities, vibrant culture, and easy access to beaches, islands, and outdoor activities.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Job details

Job Reference:

Job Reference: ADHB25022

Location:

North Island - Auckland - Central Auckland

Job type:

Job type: Permanent Full time

Expertise:

Non-clinical - Information Technology - Information Technology