Senior Food & Beverage Attendant

Rosewood Matakauri; Queenstown; On-site; NZD 60,000 - 75,000; Full time

Job summary

A luxury lodge in Queenstown is seeking a Restaurant Supervisor to manage daily operations and lead the team to deliver exceptional guest experiences. The ideal candidate will have a strong background in fine dining, excellent beverage knowledge, and supervisory experience. A commitment to high standards and teamwork is essential. This role includes a daily travel allowance and staff perks, and candidates must have a valid working visa.

Benefits

Daily travel allowance

Access to staff Perks programme

Positive work life balance

Qualifications

• Background in fine dining and wine service is essential.
• Previous supervisory Food and Beverage experience in boutique lodges or 5 star properties.
• Strong bartender and cocktail knowledge.

Responsibilities

• Assist in managing daily operations and enhance guest experience.
• Lead and mentor the Restaurant team, promoting collaboration.
• Maintain operational standards for services.

Skills

Fine dining knowledge

Beverage expertise

Team training

Effective communication

Attention to detail

Job description

Discover your Calling with us and take your career to new levels, at Rosewood Matakauri.

At Rosewood Matakauri we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career.

About Us

Spectacularly located on the shores of Lake Wakatipu, Rosewood Matakauri offers luxury lodge accommodation in Queenstown and looks out to a mesmerizing panorama of the big three; The Remarkables, Cecil and Walter Peak. Just seven minutes from bustling Queenstown, this is an alpine, lakeside retreat, nestled in one of the world’s most strikingly beautiful landscapes. With clean lines in glass, stone and timber, Matakauri’s own take on luxury is understated and welcoming, embracing guests and championing the mountainscape. Voted as one of the top three lodges in New Zealand and Australia, Rosewood Matakauri is your ultimate sanctuary after a day spent atop mountains, exploring vast fjords, chasing thrills and simply discovering this unique region

What you will do

Reporting to the Restaurant & Bar Manager you will be responsible for ensuring that all restaurant operations are run efficiently. Key responsibilities will be:

• Assist in managing the daily operations and help deliver the best guest experience
• Lead and mentor the Restaurant team alongside the Restaurant Manager and create help shape a collaborative culture
• Implement and maintain operational standards, ensuring efficiency delivery of the highest standards of service
• Assisting of the management of the team when required, rosters, daily briefings, recruitment and onboarding
• Liaise with the other departments in the hotel on a daily basis to ensure smooth operations

What you will bring

• A background in fine dining and wine service is essential
• Previous senior level / supervisory Food and Beverage experience in boutique lodges or 5 star properties, specifically managing VIP guest requirements.
• Strong beverage (bartending, cocktail and wine) knowledge
• Ability to train a team of mixed skill levels
• Experience of Supervising busy operations
• Impeccable personal grooming
• Knowledge and experience with Hospitality Management systems
• Strong and effective communication skills, ability to establish relationships
• Ability to work accurately in a fast paced and dynamic environment
• Reliable, honest and engaged with excellent attention to detail

The right applicant must be self motivated, a team player and able to work well in a high pressure environment.

What we offer

We offer an excellent work environment where promoting a positive work life balance is key to our success. Whether it’s the team covering your shifts when you have a special occasion to attend or 2 days off in a row every week, we pride ourselves in looking after our people.

You must also be flexible and willing to work weekends. We offer a daily travel allowance and access to our staff Perks programme.

You must have a valid working visa to apply.

If you wish to apply for this role and have the attributes above, we'd love to hear from you!