Senior Enterprise Transformation Lead

Foodstuffs North Island; Māngere-Ōtāhuhu; Hybrid; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Free carparking

Southern Cross health insurance

Onsite café with subsidised meals

Flexible working options

Learning and development programmes

Job summary

Foodstuffs North Island is seeking a Senior Enterprise Transformation Lead to drive major programmes across Retail and Customer, translating strategy into tangible plans and measurable outcomes. You will lead a small team while partnering with executives to ensure value delivery, benefits tracking, and pace across national implementations.

You will shape business cases, design focused pilots, and collaborate with technology, product, and finance teams to optimize investments, accelerate change,

Qualifications

• 10+ years in enterprise transformation or strategic delivery in a large organisation.
• Experience owning business cases and the value they deliver for investments.
• Experience in customer engagement or loyalty with a product-minded delivery focus.
• Confidence advising executives on multi-million-dollar investments.
• Experience leading and coaching senior delivery professionals.
• Practical understanding of Agile, Waterfall, product-led and blended approaches.
• Retail/co-operative experience across the North and South Island is a plus.
• Willingness to learn, adapt and collaborate with cross-functional teams.

Responsibilities

• Lead strategic programmes across Retail and Customer, including engagement and loyalty.
• Apply a product mindset to shape and deliver change with clear value for customers and members.
• Own business cases to enable executives to invest with confidence.
• Design and run short trials to validate value before full investment.
• Provide clear, honest advice and options for executives and sponsors.
• Collaborate with technology, product, finance, and change teams to deliver.
• Coach and develop your team and strengthen how benefits are planned and tracked.
• Identify faster, simpler ways of working, including AI-enabled improvements.

Skills

Enterprise transformation

Team leadership

Product mindset

Business cases

Stakeholder management

Agile and Waterfall

Change management

Customer engagement

AI tools

Tools

AI tools

Job description

Ko wai mātou – About us

Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us!

With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Part of our Finance function, Enterprise Transformation shapes and leads our Co-op's biggest changes, from the first idea and business case through to delivery and results. We partner with leaders across the business to invest in the right things and make sure they’re adopted well in stores and support teams.

Te Tūranga – About the role

As our Senior Enterprise Transformation Lead, you'll lead some of our most important programmes, from early shaping through to delivery and the results that follow. You'll focus on Retail and Customer, working with executives and leaders who care about our members, how we engage with customers, and how we build loyalty. You'll help make sure we invest in the right change, turn strategy into plans we can deliver, and keep our work moving with clear evidence of value, readiness and pace.

Reporting to the Head of Enterprise Transformation, you'll be a trusted partner to sponsors and executives. You'll lead a small team of 2–3 Enterprise Transformation Leads and project managers, coaching them and lifting how we deliver, while leading enterprise-level programmes yourself. This role works nationally, so you'll connect with colleagues and partners across the Co-op.

In this role, you will:

• Lead strategic programmes across Retail and Customer, including customer engagement and loyalty, keeping priorities, risks, timing and trade-offs in clear view
• Bring a product mindset and ways of working to how we shape and deliver change, so every initiative is clear on the value it will deliver for customers and members
• Own the business cases that help executives make confident investment decisions
• Design and run short, focused trials to test ideas and their value before we commit to full investment
• Prepare clear, honest advice and options for executives and sponsors
• Work with technology, product, finance and change teams to bring it all together
• Coach and support your team, and strengthen how we plan, track benefits and make decisions
• Find simpler, faster ways of working, including smart use of AI tools

Ngā painga - What we offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits:

• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Southern Cross health insurance
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, long service leave
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

He kōrero mōu - About you

You're an experienced transformation leader who's equally comfortable advising executives and leading a team. You'll likely bring:

• Around 10+ years in enterprise transformation, complex programme leadership or strategic delivery in a large organisation
• Experience owning business cases and the value they deliver, beyond just delivery
• Experience in customer engagement or loyalty, and a product way of working and mindset focused on delivering value
• Confidence working with executives and advising on multi-million-dollar investments
• Experience leading, coaching or managing senior delivery professionals
• A practical understanding of Agile, Waterfall, product-led and blended approaches, and the judgement to apply them
• The ability to simplify complex issues and have honest, constructive conversations
• A retail background would be a real plus, as would experience working in a co-operative across the North and South Island

We’re interested in your diverse experiences, your strengths, and how adaptable you are to learn and grow. If you don’t meet every requirement, but feel this role could be for you, we’d still love to hear from you.

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [e-mail]. Accessibility support could include, interview location, sign language interpreter, assistive technology.