Senior Cybersecurity Operations Lead (Hybrid)

DEFEND; Wellington; Hybrid; NZD 110,000 - 140,000; Full time

Benefits offered by this job

KiwiSaver 3.5%

Health Insurance

Mobile/Broadband discounts

Hybrid work

Home office allowance

EAP wellbeing

Job summary

DEFEND is seeking a Cybersecurity Operations Senior to lead advanced monitoring, investigation, and response, helping protect customers and drive operational excellence. You will act as a senior escalation point, conduct threat scope analyses, and contribute to high-quality reporting and continuous improvement.

With experience across threat detection, incident response, and threat hunting, you will collaborate across teams, support 24/7 on-call coverage, and share knowledge to raise overall

Qualifications

• Strong experience in threat detection
• Strong experience in incident response
• Experience in threat intelligence and threat hunting
• Strong reporting and documentation skills
• Excellent communication skills across technical and non-technical audiences
• Strong remediation and investigation capability
• A collaborative approach and willingness to support others in the team

Responsibilities

• Deliver security services by engaging, collaborating, and communicating with internal teams and stakeholders.
• Monitor security events and alerts to identify potential threats and emerging risks.
• Perform advanced alert triage, investigation, and analysis to assess severity, impact, and required response actions.
• Act as a senior escalation point for complex or high-risk security events and incidents.
• Conduct threat scope and impact analysis, document findings, and correlate threat intelligence for actionable insights.
• Review and contribute to high-quality customer reporting and operational documentation.
• Support major incident response activities and contribute to post-incident review and continuous improvement efforts.
• Provide guidance and knowledge sharing to other analysts where needed, helping lift consistency and quality across the team.
• Participate in a 24/7 on-call rotation, ensuring rapid response and service delivery during critical incidents.
• Maintain accurate documentation of all security monitoring and incident response activities.

Job description

DEFEND is seeking a Cybersecurity Operations Senior to lead advanced monitoring, investigation, and response, helping protect customers and drive operational excellence. You will act as a senior escalation point, conduct threat scope analyses, and contribute to high-quality reporting and continuous improvement.

With experience across threat detection, incident response, and threat hunting, you will collaborate across teams, support 24/7 on-call coverage, and share knowledge to raise overall