Senior Cellar Door Host / Manager

Carrick Winery; Wellington; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading organic winery in Wellington seeks a Senior Cellar Door Host / Manager to oversee new cellar door operations. The ideal candidate will possess strong wine knowledge and excellent leadership skills to ensure memorable guest experiences. Join a supportive team dedicated to sustainability and local produce in a stunning environment.

Benefits

Opportunities for professional development

Supportive team environment

Stunning location

Qualifications

• Proven wine knowledge and certification preferred.
• Strong interpersonal communication skills.
• Experience in a leadership role within hospitality.

Responsibilities

• Refine the Cellar Door experiences and manage operations.
• Train and manage staff to ensure excellence.
• Deliver engaging wine tastings and manage inventory.

Skills

Strong knowledge of wine

Excellent communication and interpersonal skills

Leadership experience

Ability to manage multiple priorities

Familiarity with POS systems

Passion for sustainability

Education

WSET or equivalent certification

Tools

POS systems

Job description

Carrick Winery is seeking a passionate Senior Cellar Door Host / Manager to lead our new cellar door and deliver exceptional guest experiences in the heart of Central Otago wine country.

Set on the stunning shores of the Bannockburn Inlet, Carrick is known for its certified organic wines, warm hospitality and breathtaking views. This is a rare opportunity to take the reins of a brand new cellar door operation and be part of a close-knit team committed to quality and sustainability. Whether you are a seasoned professional or cellar door host / sommelier looking to take the next step, we have a skilled team ready to support you in this exciting role.

We also have a Summer Wine Ambassador / Sommelier role available.

Key Responsibilities

• Refine our Cellar Door experiences across our Cellar Door, Waikana Room, Glasshouse, Private Cabanas, Restaurant and Carrick Garden.
• Manage and train Cellar Door staff, fostering a culture of excellence and teamwork.
• Lead daily operations delivering engaging wine tastings and experiences.
• Manage accurate inventory and POS systems
• Coordinate with the Events & Experience Manager for group bookings and private tastings

Skills & Experience

• Strong knowledge of wine, preferably with WSET or equivalent certification
• Excellent communication and interpersonal skills
• Leadership experience with a hands-on, customer-focused approach
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with POS systems and basic reporting tools
• Passion for sustainability and local produce is a plus
• Weekend/public holiday availability

What We Offer

• A dynamic role in one of Central Otago’s leading organic wineries
• Opportunities for professional development and wine education
• A supportive team environment in a stunning location