Senior Business Director

Bastion Shine; Auckland; Hybrid; NZD 100,000 - 150,000; Full time

Job summary

A leading consultancy in New Zealand is seeking two Senior Business Directors to drive client success and lead high-level engagements. The roles offer dynamic responsibilities in account strategy, team leadership, and collaboration. The ideal candidates will possess proven leadership skills and a deep understanding of market trends. With a flexible hybrid work environment, competitive salary, and a culture focused on personal growth, this is an excellent opportunity to join a supportive and innovative agency.

Benefits

Flexible work in a hybrid work environment

Competitive salary and training opportunities

Supportive culture focused on collaboration

Happy Days and Birthday Leave

Yearly social events and charity work day

Qualifications

• Experience in strategic account growth and leadership roles required.
• Proven ability to manage complex multi-channel campaigns.
• Strong relationship management skills at senior stakeholder level.

Responsibilities

• Leads high-level client engagements ensuring delivery of exceptional work.
• Nurtures senior client relationships and provides strategic guidance.
• Monitors project profitability and drives incremental revenue growth.

Skills

Leadership

Team-building

Strategic Account Growth

Relationship Management

Campaign Management

Cross-functional Alignment

Job description

Bastion Shine is a values-driven, creative and strategic consultancy that occupies a unique space in the agency landscape of New Zealand. Bastion Shine was founded with the belief that creativity has the power to change the world around us. Bastion Shine’s client list and market reputation is highly regarded, its commercial performance is market-leading. Most importantly Bastion Shine is a whānau that believes in its people, grows and empowers them.

Part of the wider Bastion Agency, our New Zealand team, is at the forefront of innovation, dedicated to driving value for our clients through strong and effective solutions. We exist to put brands, organisations and our people in a position of strength.

Senior Business Director - TWO POSITIONS

We have two Senior Business Director opportunities available - one is a permanent role working with an exciting new client, and the second opportunity is a 12-month maternity cover position working with one of our established, iconic clients.

Role Summary

The Senior Business Director leads high-level client engagements, providing strategic direction, fostering strong relationships, and ensuring the delivery of exceptional work. They bring deep expertise in account leadership, growth, and collaboration — inspiring internal teams and driving long-term client success.

Leadership

• Provides top level leadership and supervision over the running of the account. Either supports the Group Business Director or General Manager or where assigned, leads a specific account
• Nurtures relationships with senior client stakeholders up to General Manager level by delivering consistent value and solutions
• Leads from the front, motivating each member of a project team to ensure the best possible outcome for agency and client
• Provides strategic guidance and oversight across all client engagements, ensuring alignment and trust
• Delegates work to junior team members, monitors their work, provides support and direction

Account Strategy and Growth

• Have an in depth knowledge of - and be able to discuss - the client’s business, the market it operates in (including competitors, regulation and products). Able to make decisions and spot opportunities based on this knowledge
• Make recommendations based on an understanding of the long-term strategy, plans and tactics of the client.
• Translate business insights to identify new areas for growth within existing accounts
• Assist in development of client dashboards and annual forecasts for their accounts (lead where appropriate)
• Identify and pursue opportunities to expand project and scope, driving incremental revenue growth
• Provides monthly billing projections and proactively sharing updates as needed
• Makes certain that projects within the account (both ones they are leading and those that juniors are leading) are handled profitably, manages upwards with any issues

Collaboration

• Inspire, lead and champion collaboration, constantly looking for opportunities for the agency and its business units, embodying ‘one Bastion Shine and a seamless coordination of effort
• Partner with internal teams and client partners (eg media) to create and execute high-impact, integrated campaigns
• Promote a culture of mutual respect, trust, and shared accountability within the agency

Core Skills

• Proven leadership and team-building capabilities.
• Key expertise in strategic account growth.
• Comprehensive understanding of client industries and market trends and ability to translate insights into opportunities for growth
• Strong relationship management at the senior stakeholder level.
• Proficiency in managing multi-channel campaigns with high complexity.
• Expertise in aligning cross-functional teams to deliver strategic, and business goals.
• Forward-thinking and adaptable to changing client needs.
• Dedication to delivering impactful work for our clients and us.

What we offer:

• Flexible work in a hybrid work environment
• Competitive salary and training opportunities
• A supportive culture focused on collaboration and personal growth
• A truly integrated agency network that includes insights, creative, digital, experiential, design, content production, performance, earned media, social media etc.
• Happy Days and Birthday Leave
• A calendar of social events that connects our team
• A day off to work with a charity you’re passionate about
• All within a brand-new office in the heart of Ponsonby, complete with a balcony overlooking the city. Have you seen the view?