Senior Business Analyst

New Zealand Government; Christchurch; Hybrid; NZD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

3.5% superannuation

4 weeks annual leave

Professional development

Wellbeing fund

Hybrid working environment

IT home bundle

Job summary

Natural Hazards Commission Toka Tū Ake is seeking an experienced Senior Business Analyst to lead discovery and analysis across organisational change initiatives, translating evidence into practical recommendations and outcomes. You will engage diverse stakeholders, define desired outcomes, and shape future-state processes for sustainable delivery.

The role focuses on understanding organisational capability and learning needs, supporting design, testing, implementation and transition with a

Qualifications

• Extensive senior business analysis experience leading complex discovery and analysis across organisational change, service, process, policy, data or digital contexts.
• Ability to bring structure to incomplete, ambiguous or conflicting information and turn complex evidence into clear insights.
• Strong problem-framing, facilitation, process analysis, requirements engineering and options-assessment skills.
• Experience working with senior stakeholders and multidisciplinary groups to test assumptions, agree outcomes and resolve delivery issues.
• Experience supporting initiatives from discovery and requirements definition through to testing, implementation and outcome validation.
• Experience identifying organisational capability or learning needs and translating these into practical learning, change or workforce-enablement solutions.

Responsibilities

• Lead complex discovery and analysis, clearly defining problems, outcomes and decision points.
• Gather and evaluate evidence from stakeholders, customers, processes, data and operations.
• Develop clear options and decision-ready advice for organisational decisions.
• Translate direction into prioritised, testable requirements and future-state processes.
• Identify capability and learning needs and reflect them in delivery planning.
• Support initiatives through design, testing, implementation and transition.

Skills

Senior BA

Discovery & analysis

Stakeholder engagement

Requirements engineering

Change management

Facilitation

Job description

About the role | Mō te mahi

We are looking for an experienced Senior Business Analyst to join our Business Analysis and Process Design team on a fixed-term basis until the end of June 2027. Reporting to the Manager, Business Analysis and Process Design, you will lead complex discovery and analysis, bringing clarity and structure to ambiguous problems and translating evidence into practical recommendations, requirements and outcomes. Working across business improvement and change initiatives, you will support work from early discovery through to implementation. You will engage diverse stakeholders, assess current and future needs, and help ensure proposed changes are practical, sustainable and aligned with agreed business and user outcomes. The role will have a particular focus on understanding organisational capability and learning needs and translating these into fit-for-purpose solutions.

• Lead complex discovery and analysis, clearly defining problems, opportunities, intended outcomes and decision points.
• Gather and evaluate evidence from stakeholders, customers, processes, systems, policies, data and operational experience.
• Develop clear options, recommendations and decision-ready advice that enable informed organisational decisions.
• Translate agreed direction into prioritised, testable requirements and practical future-state processes and solutions.
• Identify organisational capability and learning needs and ensure these are reflected in delivery and implementation planning.
• Support initiatives through design, testing, implementation and transition, while coaching others and strengthening business analysis practice.

Skills & Experience| Ngā pukenga me ngā wheako

To be successful in this role you will bring:

• Extensive senior business analysis experience leading complex discovery and analysis across organisational change, service, process, policy, data or digital contexts.
• Proven ability to bring structure to incomplete, ambiguous or conflicting information and turn complex evidence into clear, defensible insights.
• Strong problem-framing, facilitation, process analysis, requirements engineering and options-assessment skills.
• Experience working with senior stakeholders and multidisciplinary groups to test assumptions, agree outcomes and resolve delivery issues.
• Experience supporting initiatives from discovery and requirements definition through to testing, implementation and outcome validation.
• Experience identifying organisational capability or learning needs and translating these into practical learning, change or workforce-enablement solutions.

What’s in it for you? | Nōu te rourou

• Competitive salary (including 3.5% superannuation)
• 4 weeks annual leave
• Commitment to your professional development
• Wellbeing fund | Access to inhouse Wellness Coach
• Hybrid working environment
• IT home bundle

Why NHC Toka Tū Ake is a great place to work

Natural Hazards Commission Toka Tū Ake is an Aotearoa (NZ) Crown entity that invests in natural hazard research and education as well as providing natural hazard insurance to residential property owners. NHC Toka Tū Ake mission is to reduce the impact on people and property when a natural hazard occurs while administering the natural hazard fund. Our values define who we are; they influence the way we work with each other and the way we engage with homeowners, stakeholders and with communities, every day.

• Connection – hononga
• Curiosity – māhirahira
• Confidence – māia

He aha te mea nui o te au – he tāngata he tāngata he tāngata What is the most important thing in the world; it is people, it is people, it is people.

We make a difference for all New Zealanders and strive to increasingly reflect the diversity of communities we serve by including and valuing perspectives from all backgrounds including ethnicity, religion, gender, age, accessibility needs, sexual orientation, and national origin.

Applications close Friday 6 November 2026 at 12:00pm.