Senior Business Analyst

ZIM Integrated Shipping Services; Auckland; On-site; NZD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Business Analyst to join their dynamic team. In this full-time role, you will leverage your analytical skills and commercial acumen to drive excellence in the shipping industry. Your responsibilities will include optimizing processes, managing data integrity, and creating insightful reports using advanced tools like Power BI and SQL. This is a unique opportunity to contribute to innovative logistics solutions while collaborating with stakeholders across various regions. If you are a proactive problem solver with a passion for data analysis, this role offers the chance to make a significant impact in a forward-thinking organization.

Qualifications

• Experience in the shipping industry and understanding of global supply chain processes.
• Exceptional SQL skills and experience with web and native clickstream data.

Responsibilities

• Owns MS Power Automate and Power BI, ensuring smooth data flow and integrity.
• Collaborates with teams to develop reporting and analytics for business decision making.

Skills

Analytical Skills

SQL

Python

Power BI

Project Management

Communication Skills

Education

Bachelor's Degree in Supply Chain

Bachelor's Degree in Business Management

Tools

Power Automate

DAX

M Query

Job description

About ZIM

ZIM is a leading global container liner shipping company with established operations in approximately 100 countries serving approximately 30,000 customers in over 330 ports worldwide. ZIM leverages digital strategies and a commitment to ESG values to provide customers innovative seaborne transportation and logistics services and exceptional customer experience. ZIM's differentiated global-niche strategy, based on agile fleet management and deployment, covers major trade routes with a focus on select markets where the company holds competitive advantages.

ZIM New Zealand (a fully owned ZIM agency) is part of ZIM's strategy to further develop and expand its activities in the region and provide top-level shipping services to customers.

About The Role

Are you an exceptional business analyst with experience/knowledge in the shipping industry? We are looking for a hands-on Senior Business Analyst who is a creative problem solver with passion to drive excellence. You will collaborate with different stakeholders and play a pivotal role in the agency's success story. You will have a strong track record of combining advanced analytical skills with exceptional commercial acumen. You will also have an ownership mindset with a strong willingness to take on new challenges with enthusiasm.

Key Responsibilities

Processes and Systems

Owns MS Power Automate and Power BI. Integrates automation platform across various applications. Ensures smooth and error free data flow, data refresh and data integrity.

Extract, consolidate and disseminate data into a sanitized status for in-depth business analysis.

Identify process and systems inefficiencies and issues, recommend and implement solutions based on business operation needs.

Create, develop, maintain and visually represent in power BI behavioral algorithms for individual customers to monitor and accurately predict bookings, cancellations, equipment pickups, equipment gate ins, down to a per day level of granularity.

Enable broad use of Power BI and other Analysis tools by working with Org through education and direct engagement.

Trade/Commercial Analysis

Maintains monthly and quarterly sales target process.

Preparation of business review reports, including analysis of operational impacts/ commercial performance.

Forecast export/import volumes by services/ports/ destinations/ commodities.

Ensure accuracy of KPI reports and errors be corrected in time.

Internal trade route and port pairing to identify target market/commodities.

Industry research including rates benchmarking, competitors SWOT, market share etc.

Collaborate closely with other teams/agencies/regions to develop reporting and analytics that will help drive business decision making and measurable outcomes

Equipment Planning

Build monthly vessel model and estimates equipment demand by container types/ timing of supply/ re-routing/ rolling

Equipment and route optimization to ensure maximation of container utilization and revenue generation.

Booking planning to minimize operational impacts due to blanking/ omissions/ bunching

Requirements:

Requirements

Bachelor or above degree in Supply Chain/ Commerce/ Sales/ Business Management.

Experience in shipping industry and good understanding of global supply chain processes is essential.

Programming languages (e.g. Python), automation tools (Power Automate, M Language), and stats packages (e.g. DAX, M Query).

Exceptional SQL skills and experience working with granular web and native clickstream data.

Strong experience building reports and dashboards using enterprise reporting tools (Power BI).

Project Management/ Business Analysis certification will be an advantage.

Exceptional ability to take initiative, be a self-starter, and solve problems.

Strong organizational skills, time management, accountability, and the ability to manage multiple projects simultaneously to meet objectives and key deadline.

Highly developed communication skills, including the ability to communicate effectively to a wide range of stakeholders.

This is a full time role working 37.5 hours per week.