Senior Business Analyst

EROAD; Auckland; On-site; NZD 100,000 - 130,000; Full time

Job summary

A fast-growing tech company in Auckland is seeking a Senior Business Analyst to establish a world-class BA function. The role involves leading strategic programs, refining business processes, and requires over 7 years of experience. Join a diverse team in a collaborative environment and make a significant impact in a rapidly growing organization.

Benefits

Funded medical insurance

Recognition programs

Collaborative workplace initiatives

Qualifications

• Minimum of 7+ years’ senior business analytics experience.
• Demonstrated ability to establish and lead BA practices within a growing organization.
• High attention to detail and strong organizational skills.

Responsibilities

• Own and lead the Business Analyst function across strategic programs.
• Define and roll out best-practice BA frameworks.
• Lead the end-to-end requirements lifecycle.

Skills

Senior business analytics experience

Analytical and conceptual thinking

Stakeholder management

Problem-solving skills

Agile project delivery methodologies

Requirements gathering

Communication skills

Education

University degree

Business Analysis training certifications

Tools

Salesforce

Microsoft D365

Jira

Job description

Overview

A career with EROAD offers the opportunity to work in a fast-growing organisation at the forefront of in-vehicle technology, enhancing road safety, productivity, and reducing environmental impact. EROAD's mission is to deliver intelligence you can trust, for a better world tomorrow.

What We're Looking For

We’re looking for a world-class Senior Business Analyst to join our global team and establish a world-class Business Analyst function. This role could be based in our Auckland or Manila office. This is a critical position in EROAD’s business and requires a person with a proven track record of defining, implementing and scaling modern BA practices across complex, cross-functional environments.

Responsibilities

• Own and lead the Business Analyst function across strategic programs and initiatives
• Define and roll out best-practice BA frameworks, tools, and methodologies across the organization
• Lead the end-to-end requirements lifecycle, from discovery and documentation to validation and delivery
• Champion process optimization, identifying inefficiencies and driving continuous improvement
• Provide mentorship and leadership to other BAs and cross-functional teams
• Work closely with stakeholders to elicit, analyse, and document business requirements and processes associated with planned projects
• Map and assess existing workflows; identify gaps, inefficiencies, and opportunities for improvement
• Collaborate with administrators, developers, and data analysts to translate business needs into functional and technical specifications
• Serve as the main point of contact between business teams and technical leads, facilitating clear and effective communication throughout the project lifecycle as required
• Develop and execute user acceptance testing (UAT) plans, ensuring solutions meet business requirements and are ready for production
• Support training, change management, and adoption activities
• Create and maintain detailed documentation including business requirements, process maps, user stories, and training materials
• Help coordinate project activities, track progress, and report status to project managers and leadership
• Effectively lead and manage direct reports as required
• Lead and work within SAFe / Agile frameworks

Skills And Experience

• Minimum of 7+ years’ senior business analytics experience
• Demonstrated ability to establish and lead BA practices within a growing organization
• Exceptional analytical and conceptual thinking skills
• Excellent stakeholder management and communication skills, with the ability to facilitate workshops and meetings
• Strong analytical and problem-solving skills, with experience mapping and improving business processes
• Deep understanding of ERP and CRM capabilities, data structures, and workflow tools (Salesforce and Microsoft D365 experience preferable)
• Expert knowledge of Agile or similar project delivery methodologies
• Familiar with using Jira and standard AI tools / software
• Expert in requirements gathering, documentation, and supporting User Acceptance Testing (UAT)
• High attention to detail
• Strong organizational and communication skills
• Business requirements gathering and workshop facilitation
• Transportation industry experience would be a plus – not essential
• Experienced working with technical, complex products
• University degree required, formal Business Analysis training certifications preferred

Why You’ll Love Working At EROAD

EROAD is a true Kiwi success story in the tech sector. Publicly listed since 2012, we are represented on the NZX and ASX, and continue to grow rapidly across NZ, Australia, and the USA.

At EROAD, we value diversity and are a multicultural company with employees from all over the world. We are committed to investing in our people, demonstrated through our funded medical insurance plans, recognition programs, EAP offerings, and more (varying based on location).

EROAD fosters a sense of community and belonging through fun and collaborative workplace initiatives.

Join EROAD and be part of an organisation in growth mode. Your skills and expertise will make a significant impact. We are going places, and we would love you to join us. We can’t wait to hear from you!