Senior BMS Technical Services Lead — Training & SME

Honeywell Technologies; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

Honeywell Technologies is seeking a BMS Senior Technical Services Lead to provide specialist technical support to internal technicians, engineers and sales, and to drive BMS project delivery across the Auckland region.

The role requires over 5 years in technical support, extensive BMS product experience, HVAC deployment expertise, and a Tridium certification; you will act as SME during sales, deliver trainings, and ensure right‑first‑time solutions.

Qualifications

• Qualified in electrical/electronic engineering or similar discipline.
• 5+ years’ working experience in technical support and/or delivery.
• Extensive HBS BMS Product experience is essential.
• Strong HVAC Engineering and deployment experience.
• Software/PC programming experience.
• Tridium Certified Professional required.
• Highly organized and structured approach.
• Skilled at asking questions and listening to feedback.
• Customer & solution orientated approach.
• Proactive team player and focus on quality and a right first-time approach.
• Strong verbal, written and communication skills.

Responsibilities

• Provide Specialist Technical support to all internal technicians, engineers and sales
• Assist in the resolution of technical issues for Honeywell field technicians on Honeywell Installed BMS associated software, firmware and hardware
• Assist as SME for TRR’s relating to BMS solution design during the Sales process
• Deliver training programs for HBS Staff, customers such as consultants, specifiers, end users and the local authorities so that they can learn from Honeywell’s latest technologies, regulatory updates, and best practices

Skills

Electrical/electronic engineering

Technical support

BMS product experience

HVAC engineering

Software/PC programming

Tridium Certified Professional

Organized

Communication skills

Team player

Job description

Honeywell Technologies is seeking a BMS Senior Technical Services Lead to provide specialist technical support to internal technicians, engineers and sales, and to drive BMS project delivery across the Auckland region.

The role requires over 5 years in technical support, extensive BMS product experience, HVAC deployment expertise, and a Tridium certification; you will act as SME during sales, deliver trainings, and ensure right‑first‑time solutions.