Senior Automotive Diagnostic Technician

Placements24; Queenstown; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Health insurance

Paid time off

Professional development

Remote diagnostic tools

Job summary

Placements24 is seeking a Senior Automotive Diagnostic Technician for a fully remote role. You will perform remote diagnostics, guide on-site technicians, and help develop diagnostic tools. A strong background in automotive electronics and exceptional troubleshooting are essential.

The role emphasizes independent work from a quiet home office with reliable internet, collaboration with a distributed team, and ongoing learning in cutting-edge diagnostics and telematics.

Qualifications

• 5+ years hands-on experience as Automotive Diagnostic Technician or Master Technician.
• Proficiency with advanced diagnostic tools and equipment.
• Strong knowledge of CAN/LIN/FlexRay and ECMs.
• Excellent communication and remote working skills.
• Quiet home office with reliable high-speed internet.

Responsibilities

• Perform remote diagnosis of complex automotive issues using proprietary diagnostic software and telematics systems.
• Analyze real-time vehicle data, diagnostic trouble codes (DTCs), and system performance metrics.
• Provide expert remote guidance and support to on-site technicians for accurate troubleshooting and repair.
• Identify recurring diagnostic patterns and collaborate with the product development team to improve diagnostic algorithms and software.
• Document all diagnostic findings, troubleshooting steps, and resolutions meticulously in the knowledge base.
• Stay abreast of the latest automotive technologies and diagnostic trends.

Skills

Remote diagnostics

Analytical thinking

Communication skills

Independent work

Time management

Education

ASE certs

Tools

Diagnostic software

ECM adapters

Vehicle scan tools

Job description

About the Role

Our client, an innovative automotive technology company specializing in advanced remote support solutions, is seeking a highly skilled and dedicated Senior Automotive Diagnostic Technician to join their expanding remote team. This position is fully remote, allowing you to utilize your extensive diagnostic expertise from your home office. You will be instrumental in providing remote diagnostic services for complex vehicle issues, supporting dealership technicians, and contributing to the development of advanced diagnostic tools. The ideal candidate possesses a deep understanding of automotive electronic systems, exceptional troubleshooting capabilities, and the ability to communicate technical information effectively across distances. This role is perfect for a seasoned professional who is adept at working independently and is passionate about leveraging technology to solve intricate automotive challenges. You will be a key player in enhancing vehicle reliability and customer satisfaction through remote intervention.

Key Responsibilities

• Perform remote diagnosis of complex automotive issues using proprietary diagnostic software and telematics systems.
• Analyze real-time vehicle data, diagnostic trouble codes (DTCs), and system performance metrics.
• Provide expert remote guidance and support to on-site technicians for accurate troubleshooting and repair.
• Identify recurring diagnostic patterns and collaborate with the product development team to improve diagnostic algorithms and software.
• Document all diagnostic findings, troubleshooting steps, and resolutions meticulously in the company's knowledge base.
• Stay abreast of the latest automotive technologies, diagnostic trends, and manufacturer-specific systems.
• Maintain high standards of diagnostic accuracy and efficiency to minimize vehicle downtime.
• Participate actively in virtual team meetings, knowledge-sharing sessions, and ongoing training.
• Ensure the highest level of technical support and customer service is provided.
• Contribute to the creation and refinement of diagnostic procedures and best practices.

Requirements

• Minimum of 5 years of hands-on experience as an Automotive Diagnostic Technician or Master Technician.
• Proven expertise in diagnosing and resolving complex electrical, electronic, and mechanical issues across a wide range of vehicle makes and models.
• Proficiency with advanced automotive diagnostic scan tools, software, and equipment.
• Strong understanding of vehicle communication networks (e.g., CAN, LIN, FlexRay) and electronic control modules (ECMs).
• Excellent analytical, problem-solving, and critical-thinking skills.
• Exceptional verbal and written communication skills, with the ability to articulate technical details clearly.
• Ability to work independently, manage time effectively, and maintain productivity in a remote setting.
• A dedicated, quiet home office space with a reliable high-speed internet connection is mandatory.
• Experience with remote support tools and collaborative platforms is a plus.
• Relevant ASE certifications (e.g., G1, A6, A8, L1) or equivalent are highly desirable.

Benefits

• This is a 100% remote position, offering ultimate flexibility and the convenience of working from home.
• Our client provides a competitive salary and comprehensive benefits package, including health insurance and paid time off.
• Opportunities for professional development and continuous learning in cutting-edge automotive technology are readily available.
• You will be provided with the necessary remote diagnostic tools and software.
• Join an innovative company that is at the forefront of remote automotive service solutions and contribute to shaping the future of vehicle diagnostics.
• The role offers the chance to be part of a dynamic and forward-thinking team, all while enjoying the benefits of remote work.