Senior Analyst, Falcon Complete

CrowdStrike Holdings, Inc.; Auckland; Hybrid; NZD 90,000 - 150,000; Full time

Job summary

CrowdStrike Holdings, Inc. is seeking a Senior Analyst for the Falcon Complete program in New Zealand (remote). You will lead complex investigations across endpoints, identity, email, network, and cloud, acting as a technical lead for high-severity incidents.

You will conduct advanced telemetry analysis, investigate sophisticated attacks, and guide customers through remediation. The role emphasizes mentoring, process improvement, and thought leadership in AI-enabled security.

Qualifications

• Experience leading complex incident response investigations and owning high-severity incidents.
• Deep knowledge of attack vectors, TTPs, and MITRE ATT&CK to drive detection improvements.
• Advanced forensic analysis across host, memory and network artifacts to determine root cause.
• Expertise in static and dynamic malware analysis and behavior-based detection.
• Proven ability to leverage AI to enhance decision-making and automation in security operations.

Responsibilities

• Lead complex investigations across endpoint, identity, email, network, and cloud environments as technical lead for high-severity incidents.
• Analyze EDR telemetry, forensic artifacts, and network data to determine root cause and attacker techniques.
• Investigate Microsoft 365 attacks (BEC/AITM) and provide expert guidance to customers.
• Perform malware analysis to inform detection and remediation strategies.
• Develop strategic remediation plans and coordinate containment actions across environments.
• Mentor analysts, contribute to training materials and knowledge base content.
• Drive process improvements, SOP development, and security automation.
• Represent CrowdStrike through thought leadership activities and external engagements.
• Deliver expert customer communications during critical incidents.

Skills

Incident Handling

Threat Landscape Awareness

Computer Forensic Analysis

Malware Analysis

AI Technologies

Job description

## Senior Analyst, Falcon CompleteApply: New Zealand - Remote, AUK: Full time: Posted Today: R30017As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. **About the Role:**CrowdStrike is looking for highly motivated, self-driven, technical analysts dedicated to making a difference in global security by protecting organisations against the most advanced attackers in the world. Our CrowdStrike virtual security operations centre offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.**Am I a Senior Analyst, Endpoint Protection Team Candidate?*** Do you have a passion for hunting down advanced threats and leading complex incident response investigations from start to finish?* Are you self-motivated and ready to take ownership of the most challenging cases your team faces?* Do you crave new and innovative work that actually matters to your customer?* Do you have an extensive Incident Response or Information Security background and the desire to put it to work at scale?* Do you excel at communicating clearly and professionally with customers, including in high-pressure escalation scenarios? Candidates with Japanese written and verbal skills are highly encouraged to apply* Do you love developing others and leaving your team measurably stronger than you found it?* Do you have a desire to contribute to the security community through thought leadership, mentoring, and industry engagement?* Are you excited about the evolving role of AI in security operations, including AI models, prompt engineering, and agentic SOC workflows?**What You'll Do:*** Lead complex investigations across endpoint, identity, email, network, and cloud environments, serving as technical lead for high-severity and multi-customer incidents.* Conduct advanced analysis of EDR telemetry, forensic artifacts, and network data to determine root cause, attacker TTPs, and full scope of compromise.* Investigate sophisticated Microsoft 365 attacks including business email compromise (BEC) and adversary-in-the-middle (AITM), and provide expert-level guidance to customers.* Perform advanced review of static and dynamic malware analysis to understand threat behavior, identify indicators of compromise, and inform detection and remediation strategies.* Develop and lead strategic and surgical remediation plans for compromised environments, including coordination of third-party platform containment actions across customer infrastructure.* Actively mentor and develop Analyst team members, contributing to training materials, knowledge base content, and team capability development.* Identify and drive process improvements, contribute to SOP development, and build automation to enhance detection and response capabilities.* Represent CrowdStrike through thought leadership activities including blog posts, CrowdCasts, and external speaking engagements.* Deliver expert-level customer communications, managing technical escalations and serving as a trusted advisor during critical incidents.**What You'll Need:**Successful candidates will have extensive experience in one or more of the following areas:* Incident Handling: expert-level experience leading and managing complex incident response investigations, including the ability to take ownership of high-severity, multi-host, and multi-customer incidents from triage through remediation. Proven experience investigating host/user compromises, organised crime groups, and sophisticated nation-state adversaries.* Threat Landscape Awareness: deep expertise in attack vectors, threat actor tactics, techniques, and procedures (TTPs), with advanced proficiency applying and extending MITRE ATT&CK to drive detection improvements and investigation strategies.* Computer Forensic Analysis: advanced experience conducting forensic analysis across host, memory, and network artifacts using a broad toolkit to determine full scope and root cause of compromise.* Malware Analysis: advanced ability to perform static and dynamic malware analysis, including reverse engineering concepts and behavioural analysis.* Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.