Senior Advisor, Digital & Accessibility

CGR Services; Wellington; On-site; NZD 109,000 - 122,000; Part time

Benefits offered by this job

Wellbeing allowance

Vision allowances

Department leave

Job summary

The National Emergency Management Agency (NEMA) is seeking a Senior Advisor, Digital & Accessibility to support and oversee our website infrastructure and social channels. You will provide plain language and accessibility guidance to ensure all online content meets web standards and remains accessible to everyone.

Based in Wellington, the role sits in the Public Education & Digital Channels team and may require emergency response work, including long hours or shifts during national events.

Qualifications

• Demonstrated resilience, agility and curiosity in fast‑paced environments.
• Excellent written and verbal communication; ability to influence stakeholders.
• Strong technical skills with experience in digital channels and accessibility practices.
• Experience delivering digital projects, content updates and social media support.

Responsibilities

• Provide support, content management and technical oversight of NEMA's website infrastructure and social media channels.
• Offer plain language guidance and accessibility advice to ensure digital content meets standards.
• Collaborate with PEDC and other units to manage digital communications during emergencies.

Skills

Resilience

Agility

Curiosity

Communication

Influencing skills

Technical skills

Digital project management

Web content writing

Web accessibility

Collaboration

Job description

Senior Advisor, Digital & Accessibility

Type: Fixed Term until 26 June 2027

Location: Wellington

Applications close: 5pm, 15 September 2026

About this role

Mō tēnei tūranga mahi

In this role you will provide support, content management and technical oversight of NEMA's website infrastructure and social media channels. This role will provide plain language and accessibility advice and support to ensure NEMA's digital channels meet the web standards necessary to ensure everyone can access NEMA's online content. The position sits in the Public Education & Digital Channels (PEDC) team within the Communications Unit. The Communications Unit manages NEMA's public education programme and digital channels, leads public information management during a national response, champions and enables accessible emergency information, and provides communications support and advice to internal and external stakeholders. As NEMA is an operational agency, there may be a requirement to respond to emergency activations in the event of a national emergency response. This may include potentially long hours and challenging working conditions, e.g. an emergency could occur at any time of the day or night and may require working shifts and/or working weekends. NEMA provides thorough training prior to you being required to assist in a response. NEMA will do all in its power to support staff in meeting their work and family responsibilities during an emergency. The welfare and wellbeing of our staff is of utmost importance. Your response role will be in the Public Information Management (PIM) function. Due to the nature of our role in Emergency Management, NEMA has a very dynamic work environment and as a small agency, staff are often required to pivot and change focus on their work at short notice. Attributes of adaptability, agility, resilience and curiosity are all required on a daily basis, in and out of times of emergency response.

About you

• Resilience, Agility and curiosity
• Strong communication and influencing skills
• Strong technical skills
• Experience in managing digital projects to deliver expected outcomes
• Experience writing for web and maintaining websites and social media channels.
• A strong understanding and proficiency in developing, maintaining, and improving digital communications channels.
• Strong understanding of web accessibility and alternate formats.
• Experience in building and maintaining effective collaborative relationships.

Key requirements

• Experience in managing digital projects to deliver expected outcomes
• Experience writing for web and maintaining websites and social media channels.
• A strong understanding and proficiency in developing, maintaining, and improving digital communications channels.
• Strong understanding of web accessibility and alternate formats.
• Experience in building and maintaining effective collaborative relationships.

About us

The National Emergency Management Agency (NEMA) provides national leadership to New Zealand's distributed emergency management system.

NEMA's primary focus is on the performance and capability of the emergency management system as a whole, across all hazards and all risks and the 4 Rs of risk reduction, readiness, response and recovery.

NEMA values diversity and inclusion. We want our workforce to reflect the diversity of our communities.

We value and respect the contributions of our people with diverse backgrounds, experiences, skills and perspectives.

We are committed to doing our part to deliver on the Crown's commitments to Māori under Te Tiriti o Waitangi.

We strive to actively build te Ao Māori perspectives and capability into our day to day work, values and practices.

What we offer

NEMA offers other benefits such as Department leave, Wellbeing allowance, Vision allowances and more.

The indicative BASE salary range for this role is 108,800 - $121,600.

Security Requirements

Due to the security requirements of this role, applicants must be a New Zealand citizen or New Zealand Permanent Resident.