Senior Administrator

NHS; Canterbury; On-site; NZD 57,000 - 81,000; Part time

Job summary

A healthcare organization in Canterbury is seeking a Senior Administrator to provide vital administrative support for their management teams. The role requires strong administration experience in a healthcare setting, excellent communication skills, and the ability to manage multiple tasks efficiently. This part-time position (24-30 hours per week) is focused on collaborative working across various teams, ensuring operational tasks and compliance duties are handled effectively.

Qualifications

• Proven track record of administrative experience, ideally in primary care.
• Demonstrates ability to look at a system and recommend improvements.
• Experience in carrying out compliance checks and audits.

Responsibilities

• Provide administrative support to CIH teams.
• Coordinate meetings, agendas, and notes.
• Manage generic email inbox and communications.

Skills

Administration experience in healthcare

Communication skills

Attention to detail

Ability to manage workload

Education

Good standard of education with literacy and numeracy skills

Tools

EMIS Web Clinical System

Microsoft Office

Canva

Job description

Are you an experienced Administrator passionate about supporting healthcare services? Canterbury Integrated Healthcare are looking for a Senior Administrator to provide vital support to our Head Office, Digital Transformation and ARRS teams.You would ideally be working between 24-30 hours per week, have administration experience in a healthcare setting and be able to demonstrate managing your own workload proactively and flexibly.

The Senior Administrator role is primarily responsible for supporting the CIH management team and the ARRS teams in the collaborative delivery of services. You need to take a autonomous approach in ensuring different workstreams and tasks are completed at appropriate intervals.

To apply please submit your CV through NHS jobs and email a cover letter to [e-mail] - your cover letter needs to include why you are suitable for this role and how you meet the responsibilities and criteria set out in the Job Description and Person Specification.

Interviews will take place on Thursday 30th October.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Main duties of the job

The role includes:

• supporting collaborative working across Canterbury
• helping to establish and maintain effective compliance and assurance systems and processes
• supporting with communications and the maintenance of TeamNet pages
• assisting with HR systems with absolute discretion and confidentiality
• working inline with the strategic vision for CIH
• supporting the delivery and ensure regular data collation and reporting for CIH contracts
• ensuring the annexe office is staffed during opening hours
• scheduling, co-ordinating and assisting at events and meetings
• taking responsibility for certain administrative areas such as health & safety checks and audits

About us

Canterbury IntegratedHealthcare supports the 7 Canterbury practices and their PCNs covering apatient population of around 100,000 and we have worked together for many years.The local carevision in East Kent is for localities to develop a model of care that enablespeople to live as independently as possible by delivering high quality, personcentred care that integrates hospital, social care, community and voluntaryservices around primary care networks of GP practices. The vision for Canterbury is for the two PCNs to work together to achieve excellent patient care through integrated pathways accessed close to home via local GP practices.

Job responsibilities

It is important tonote that responsibilities will be varied and dependent upon CIH needs and thisis not designed to be an exhaustive list. The role will require the ability to multi-task while also having strong attention to detail, and flexibility giving the evolving nature of the role. The following are the core responsibilities of the role:

General Admin Support

Provide high quality administrativesupport to the CIH team as required

Support for CIH meetings to includecoordination and circulation of agenda, taking notes, maintaining action logsas required

Collate data and produce reports as andwhen required

Manage the generic email inbox andco-ordinate communication with the CIH team as appropriate

Support with rota planning and coverarrangements

Support with Education and TrainingAdmin from time to time

Liaise with the Canterbury Care Homeand MDT Clinical Leads as required

Liaise with practices to ensure good understandingof service requirements, update process and administrative changes asnecessary

Act as a point of contact for practicesand CIH staff as necessary

Support with TeamNet and communications

Running regular audits and reports as needed by the CIH management team

To keep up-to-date with the Policies and Procedures

Other administrative duties commensurate with the role

Support Service Delivery

Undertakeany administrative tasks consistent with the level of the post and the scope ofthe role, ensuring that work is delivered in a timely and effective manner

Understand the requirements and support the delivery ofcommissioned services and contracts

Liaise with practices and contractors as needed

Support in the collection of data and information to aidcompliance and performance activities

Compliance and Assurance administrative support

Help with Health and Safety activities such as regularchecks and risk assessments and ensuring paperwork and reporting maintained andaccessible

Support record keeping, audits and activities related to CQCassurance reporting

Help maintain accurate asset registers

Ensure significant event reporting system is maintained - following up with tasks, gaining more information and liaising with third parties as and when required

Support Information Governance systems and reporting

Person Specification

Personal Qualities

• Flexible approach to the evolving nature of the role
• Able to show good initiative and judgement
• Good communicator, verbal and written
• Enthusiastic and motivated
• Ability to work collaboratively in a team
• High levels of integrity and confidentiality
• Drive to provide excellent administrative services

Qualifications

• Good standard of education with good literacy and numeracy skills

Experience

• Track record of administrative experience, ideally in primary care
• Track record of carrying out compliance checks and audits
• Demonstrates ability to look at a system, recommend improvements and initiate better ways of working
• Can demonstrate organisation and excellent attention to detail
• Time management and ability to prioritise workload
• Knowledge of EMIS Web Clinical System
• Good knowledge of Microsoft Office software
• Ability to work autonomously - lone working and remote working will factor into this role
• Ability to follow policy and procedures
• Proficient in EMIS Web Searches and Templates
• Experience of data analysis and producing high standard reports
• Experience using Canva to produce reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Canterbury Integrated Healthcare

Address

The Annexe (Next door to Canterbury Medical Practice)

Contract

Permanent

Working pattern

Part-time

Reference number

B0051-25-0003

Job locations

The Annexe (Next door to Canterbury Medical Practice)