Segment Relationship Lead

WorkSafe New Zealand; Auckland; Hybrid; NZD 153,000 - 169,000; Full time

Benefits offered by this job

Free life insurance

5 weeks annual leave

15 days sick leave

Reward and Recognition Framework

Employee-led networks

Job summary

WorkSafe New Zealand is seeking a Segment Relationship Lead to own relationships with a defined stakeholder segment and drive strategic engagement that supports regulatory and system objectives. You’ll coordinate activities across communications, policy, regulatory operations, and delivery to strengthen trust and influence within the health and safety system.

Based in New Zealand with the flexibility to be based at any WorkSafe location, the role focuses on building trusted partnerships with

Qualifications

• Lead relationships with a defined stakeholder segment and provide engagement insight.
• Develop tailored engagement approaches based on risk and influence.
• Coordinate engagement across regulatory and corporate teams.

Responsibilities

• Lead relationships with a defined stakeholder segment
• Build trust and credibility with external partners
• Develop tailored engagement approaches based on risk and influence
• Provide stakeholder insights to inform strategic decisions
• Coordinate engagement across regulatory and corporate teams
• Manage complex and sensitive stakeholder issues
• Experience leading strategic stakeholder relationships in complex environments
• Proven ability to build trust across diverse stakeholder groups
• Experience managing sensitive or high-profile engagements
• Strong judgement and ability to navigate competing interests
• Translate stakeholder insights into organisational action
• Collaborate across multiple business functions
• Build trusted relationships across high-risk industries and communities

Skills

Stakeholder management

Relationship building

Strategic engagement

Cross-functional collaboration

Risk & influence assessment

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Lead strategic stakeholder relationships that influence system outcomes
• Join WorkSafe's new Stakeholder Partnering and Management function
• Permanent role with flexibility to be based at any WorkSafe location
• Help shape safer and healthier workplaces across Aotearoa
• Expected appointment base salary range - $152,761 - $168,932

About Us

WorkSafe New Zealand | MahiHaumaruAotearoa is the primary workplace health and safety regulator. Our vision is that everyone who goes to mahi comes home healthy and safe. We live by our values:

• Whakakotahi - we are united in a strong purpose
• Tiakinamai - we are entrusted with a duty of care

Enterprise Planning and Implementation is a new group established at WorkSafe to strengthen planning, coordination, and implementation across the organisation, particularly to improve how work is prioritised, sequenced, and supported through to delivery.

The Stakeholder Partnering and Management team is a newly established function designed to strengthen WorkSafe's relationships across the wider health and safety system. The team provides a coordinated, enterprise-wide approach to stakeholder engagement, helping ensure WorkSafe's interactions are strategic, consistent, and focused on achieving better outcomes for workers and businesses across Aotearoa.

About the role / Ō te tūranga

As a Segment Relationship Lead, you'll take ownership of relationships with a defined stakeholder segment, building trusted partnerships that support WorkSafe's regulatory and system objectives. You'll be the consistent point of engagement for your segment, providing valuable insight into stakeholder perspectives and helping shape organisational thinking, priorities, and responses.

Working closely with teams across communications, policy, regulatory operations, and delivery, you'll coordinate engagement activities and navigate complex stakeholder environments to strengthen trust, collaboration, and influence across the health and safety system.

What You'll Do/ Ko tōu ake mahi

• Lead relationships with a defined stakeholder segment
• Build trust and credibility with key external partners
• Develop tailored engagement approaches based on risk and influence
• Provide stakeholder insights to inform strategic decisions
• Coordinate engagement across regulatory and corporate teams
• Manage complex and sensitive stakeholder issues
• Experience leading strategic stakeholder relationships in complex environments
• Proven ability to build trust across diverse stakeholder groups
• Experience managing sensitive or high-profile engagements
• Strong judgement and ability to navigate competing interests
• Ability to translate stakeholder insights into organisational action
• Experience working collaboratively across multiple business functions
• Experience building trusted relationships across high-risk industries, community groups, and iwi partners

Salary range / Awhe utu

The expected appointment base salary is $152,761 - $168,932 (KiwiSaver/SSRSS employer contributions are additional). From 1 April 2026 our KiwiSaver employer contribution increased to 3.5%.

We offer a range of benefits including:

• Free life insurance for the duration of your employment
• 5 weeks annual leave
• 15 days sick leave
• A Reward and Recognition Framework that celebrates the impact our kaimahi make - your mahi matters
• Employee-led networks to promote the goals and needs of our diverse communities (Rainbow, Pacific, Women's and Tū Rangatira Māori Network as well as Enabled Network and Multi - Ethnic Network.)

WorkSafe Mahi Haumaru is an equal opportunity employer. We value diversity and actively welcome applicants from all backgrounds, including people with disabilities and those who are neurodivergent. We believe different perspectives strengthen our mahi and help create an inclusive environment where everyone can thrive.
If you encounter accessibility barriers in completing the application or require adjustments or support to ensure the recruitment process is accessible to you, contact *******@worksafe.govt.nz for a confidential kōrero.

This vacancy has been established as part of changes to WorkSafe's organisational structure after a review of WorkSafe's operating model identified opportunities to improve role clarity, ways of working and organisational effectiveness. As part of these changes, WorkSafe has established a number of new roles to ensure we are well placed to meet expectations now and in the future. Kaimahi whose roles were affected by the structure change will be given preference for all vacancies and will be considered in the first instance.

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