Security Officer

Health New Zealand - Te Whatu Ora; Waitakere Ranges; On-site; NZD 50,000 - 65,000; Full time

Job summary

Health New Zealand | Te Whatu Ora - Waitematā is hiring Security Officers on a permanent, full-time basis. The role involves patrolling the Emergency Department, Triage, wards, and several departments, monitoring CCTV, and responding calmly to incidents, alarms, and Code Grey calls while maintaining clear handovers.

Shifts are 12 hours long, seven days a fortnight on a rotating roster. Applicants must pass police vetting, hold a current New Zealand driver’s licence, and demonstrate physical

Qualifications

• Good degree of physical fitness is required.
• Police vetting with a clean criminal record is required.
• Current New Zealand driver’s licence required.
• Previous security experience is advantageous.

Responsibilities

• Patrol the Emergency Department, Triage, wards and departments.
• Monitor CCTV systems and ensure safety of staff, patients and visitors.
• Respond to calls for assistance or Code Grey events and handle alarms.
• Document incidents and maintain handover at shift start and end.

Skills

Communication

Calm under pressure

Physical fitness

Report writing

Job description

About the role

We are looking for Security Officers to join our team on a permanent, full-time basis. The ideal applicant will be an excellent communicator who can deal with others in a courteous, tactful, and efficient manner, while remaining calm in high pressure situations. We work 12 hour shifts and 7 days a fortnight, on a rotating roster.

As part of the emergency response team, a typical day in the life of a Security Officer involves a combination of routine tasks and quick responses to unexpected situations. The shift will start and finish with a brief handover to ensure continued safety of the environment. The officer conducts regular patrols through the Emergency Department, Triage, wards and departments, monitors CCTV systems, and ensures the safety of the staff, patients and visitors. Throughout the shift, they respond to calls for assistance or Code Grey calls, handle emergencies such as fire alarms, and document incidents. Effective communication with team members and a calm, professional demeanor is essential, especially during high-pressure situations.

About us

The Hospital Security team at Health New Zealand | Te Whatu Ora - Waitematā provide a pivotal service in the daily running of our two hospitals based at North Shore and Waitākere. We are expanding our team to ensure increased security cover of the campus.

Health New Zealand | Te Whatu Ora - Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. It has the largest population of any district health area.

About you

To be successful in this role, you will have a good degree of physical fitness, and the ability to recall accurate information for report writing. Successful applicants in this role are subject to police vetting, so a clean criminal record is required, as well as a current New Zealand driver's licence.

Previous security experience would be advantageous. If you are motivated with a fantastic work ethic, respectful attitude, and a great sense of humour, don't hesitate to apply.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.