Security Architecture Operations & Delivery Manager

IAG; Auckland; On-site; NZD 170,000 - 230,000; Full time

Benefits offered by this job

Boosted KiwiSaver with 4.5% employer

20 days annual leave

5 days MyLeave

Up to 50% off personal insurance

Annual $500 health & wellbeing payment

14 weeks paid parental leave

LinkedIn Learning & IAG Academy access

secondment opportunities

Job summary

IAG in Auckland is seeking a Security Architecture Operations & Delivery Manager to lead a team of Security Architects and partner with senior technology leaders. You will drive workforce strategy, governance, and capability planning to ensure the function meets current and future business needs.

Based in Tāmaki Makaurau (Auckland), this permanent full-time role involves strategic planning, service delivery, and ongoing capability development to strengthen security outcomes and stakeholder trust.

Qualifications

• Experience leading technical, cyber security, technology, or professional services teams in complex organisational environments.
• Strong people leadership skills with a passion for developing capability and high-performing teams.
• Experience leading workforce strategy, demand and capacity planning, and operational management in complex environments.
• Ability to build strategic partnerships with senior stakeholders and align plans to business priorities.
• Understanding of cyber security, architecture, or regulated environments.
• Excellent communication, problem-solving and decision-making skills.

Responsibilities

• Lead and develop a team of Security Architects, creating an inclusive, high-performing environment.
• Oversee the operational performance of the Security Architecture function, governance, reporting, and service delivery.
• Partner with delivery leads to develop strategic workforce plans and capacity.
• Establish strategic partnerships to embed security thinking into planning and investment decisions.
• Drive governance, risk management, and continuous improvement initiatives.
• Champion culture, mentoring, and community-building programs.
• Contribute to technology and portfolio planning with strategic insights.
• Drive the long-term evolution of the operating model and value delivery.

Skills

People leadership

Strategic workforce planning

Stakeholder management

Cyber security knowledge

Communication

Decision making

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Shape the future of Security Architecture at IAG

As Security Architecture Operations & Delivery Manager, you'll play a key leadership role in shaping the future of Cyber Security Architecture at IAG. Working closely with senior technology leaders, delivery leads, and business stakeholders, you'll establish trusted partnerships that enable teams to effectively engage with security architecture services and build security outcomes into their strategic plans. You'll lead a team of Security Architects while driving workforce strategy, operational excellence, and long-term capability planning to ensure the function is positioned to meet both current and future business needs.

This is a permanent full-time role based in Tāmaki Makaurau (Auckland).

Ngā Mahi Hei Whakatutuki Māu | What You'll Do

• Lead and develop a team of Security Architects, creating an inclusive, high-performing environment that supports growth, engagement, and long-term capability.
• Oversee the operational performance of the Security Architecture function, ensuring effective planning, prioritisation, workload management, governance forums, reporting, and service delivery.
• Partner with delivery leads and senior stakeholders to develop strategic workforce plans, ensuring the Security Architecture function has the capability and capacity required to support current and future business priorities.
• Establish strategic partnerships across technology and business teams, acting as a trusted advisor to help stakeholders embed security architecture thinking into planning, investment, and delivery decisions.
• Drive governance, risk management, and continuous improvement initiatives that strengthen operational excellence and service effectiveness.
• Champion culture, mentoring, and community-building programs that support collaboration, professional development, and knowledge sharing.
• Contribute to technology and portfolio planning by providing strategic insights on workforce capability, emerging cyber security priorities, operating model considerations, and future demand.
• Drive the long-term evolution of the Security Architecture operating model, identifying opportunities to strengthen capability, improve stakeholder experience, and enhance the value delivered to the organisation.

Ōu Pūkenga me ōu Wheako | What You'll Bring

• Experience leading technical, cyber security, technology, or professional services teams in complex organisational environments.
• Strong people leadership skills with a passion for developing capability, fostering engagement, and building high-performing teams.
• Experience leading workforce strategy, demand and capacity planning, and operational management within a complex technology, cyber security, or professional services environment.
• Demonstrated ability to build strategic partnerships with senior stakeholders, influencing decisions and aligning workforce and capability plans to business priorities.
• Understanding of cyber security, technology, architecture, or other highly regulated environments.
• Strong communication, problem-solving, and decision-making skills with the ability to balance competing priorities.
• Experience driving governance, risk management, continuous improvement, and service performance outcomes.
• Experience developing long-term capability, workforce, or succession plans that support future organisational and delivery objectives.

Tā Mātau ki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Sunday 15 November 2026 11:59PM NZDT

Please note – full time, part time, and job-sharing arrangements will be considered.

Tā Mātau Ratonga Tautoko | Adjustments & Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

He pitopito kōrero anō mō mātau | More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We’re ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.