School (Whānau/Visitor Office) Receptionist, Admin Support

Taradale High School; Napier; On-site; NZD 80,000 - 100,000; Part time

Job summary

A local educational institution in Napier is seeking a part-time customer support assistant to provide efficient services to parents and students. The role involves greeting visitors, managing deliveries, and maintaining the reception area's presentation. The ideal candidate will have excellent communication skills and be able to engage with a diverse community. The position requires 15-20 hours of work during term time only.

Responsibilities

• Monitor incoming courier deliveries and liaise with the caretaker.
• Greet parents, whānau, and visitors.
• Maintain the presentation of the Reception area.
• Handle student enquiries and direct appropriately.
• Assist with the student sick bay.

Skills

Excellent communication and interpersonal skills

Experience with student management system desirable

Intermediate level skills with Microsoft Office applications

Ability to engage with people culturally appropriately

Able to maintain a high level of confidentiality

Work on own initiative and as part of a team

Excellent attention to detail

Plan and prioritise workloads

Current first aid certificate

Job description

Overview

To create a warm, welcoming, and inclusive atmosphere for our school community and deliver friendly, efficient customer service. Primarily responsible for providing customer support services to parents, whānau and staff. Also to assist with ākonga (students) during cover or busy periods.

This is a part-time, permanent position: 15-20 hours per week term time only.

Deadline for applications: 4 pm on Friday, 17 October. Please submit your CV and cover letter to Jennie Arnold, Principal's PA at the provided email address. The position will be advertised for three weeks, however, we may appoint earlier if a suitable candidate is found.

Responsibilities

• Main office duties including monitoring all incoming courier deliveries; ensure any attached invoices are given to the Accounts admin assistant and mark internal delivery destination (liaise with caretaker to organize delivery within school).
• Greeting parents, whānau and visitors.
• Upkeep and presentation of the Reception area.
• Answering calls; handling student enquiries and directing as appropriate.
• Assist with the student sick bay.
• Assist the full-time Receptionist with issuing loan uniforms (blazers, shoes, etc.) and maintain associated register.
• Manage students signing out from school (for appointments, sick).
• Receipt of incoming student payments to the office - cash and Eftpos.
• Scanning of accounts payable invoices.
• Reprographic/laminating services for staff.
• Other duties – Provide assistance to the Finance Manager, Principal's PA, Communications, Accounts and SLT as needed.
• Load automatic payments from bank statement and reconcile in Xero.
• Laundry and stocking of sanitary products.

Skills

• Excellent communication and interpersonal skills.
• Experience with student management system desirable.
• Intermediate level skills with Microsoft Office applications.
• Ability to engage with people in a manner that is culturally appropriate and consistent with the principles of Te Tiriti O Waitangi, and Pasifika cultures.
• Able to maintain a high level of confidentiality.
• Work on own initiative and as part of a team.
• Excellent attention to detail.
• Plan and prioritise workloads to meet deadlines and maintain accurate accounts.
• Current first aid certificate (school will arrange training/refresher).