Sales Support (4 months contract)

Pasona; Queenstown; On-site; NZD 50,000 - 65,000; Full time

Job summary

A leading food ingredient company located in New Zealand is seeking an experienced Administrative Support professional. The role encompasses preparing selling prices, responding to customer inquiries, and coordinating order processing. Candidates should have 1–2 years of experience in Sales Support and be proficient with Salesforce and Business Central. Strong communication skills are essential. Apply now for consideration.

Qualifications

• 1–2 years of experience in Sales Support or Sales Coordination.
• Experience in sales support related software.
• Strong interpersonal and communication skills.

Responsibilities

• Prepare and update quarterly selling prices using Business Central.
• Respond promptly to customer inquiries, both pre‑ and post‑sales.
• Receive and process purchase orders accurately via email and Salesforce.
• Support sales team on day‑to‑day operations.

Skills

Sales Support experience

Interpersonal skills

Communication skills

Tools

Salesforce

Business Central

Job description

Company: Food Ingredient Manufacturing & Trading

Location: Buona Vista (Nearest MRT Station)

Administrative Support

• Prepare and update quarterly selling prices using Business Central.
• Maintain and update list of long‑term contract file.
• Request quotation sheets from and confirm buying prices with the factory.
• Manage and organize delivery schedules by updating estimated cargo ready dates based on the planners’ weekly order listings.
• Process customer’s sample requests, documentation requests, and complaints through Salesforce.

Customer Service

• Respond promptly to customer inquiries, both pre‑ and post‑sales.
• Resolve customer issues related to orders, deliveries, and product availability in a timely and efficient manner.

Order Processing

• Receive and process purchase orders accurately via email and Salesforce.
• Issue PCNs and manage order revisions, cancellations, or split order memo for the factory.
• Verify selling prices for products before issuing PCNs to the shipping team.
• Monitor shipping schedules and issue shipping instructions once orders are ready for dispatch.
• Coordinate closely with the logistics, inventory, and finance teams to ensure timely delivery and accurate billing.

Sales Coordination

• Support sales team on day‑to‑day operation.
• Monitor production schedules and negotiate with planners when necessary.

Job Requirements

• With at least 1–2 years of experience in Sales Support or Sales Coordination.
• Experience in sales support related software.
• Strong interpersonal and communication skills.
• Available to start immediately or on short notice.

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.