Sales Specialist - Shannon - 20 hours per week

Fonterra; Manawatū-Whanganui; On-site; NZD 26,000 - 36,000; Part time

Benefits offered by this job

Fair pay

Health programs

Work-life balance

Employee recognition

Community involvement

Job summary

Fonterra Co-operative Group is hiring a Sales Specialist for our Shannon store. The role involves providing sound farming product advice, handling customer orders and invoices, updating pricing and stock levels, and supporting with end-of-day cash balancing.

You’ll need good customer service skills and a modest physical workload, including lifting 25 kg bags. The position offers part-time hours (Mon-Fri 10am-2pm with occasional Saturdays) and requires a hands-on, adaptable team member with a

Qualifications

• Previous customer service or sales experience preferred.
• Able to lift heavy items and stand for work.
• Good communication and interpersonal skills.

Responsibilities

• Assist with merchandising and customer service in-store.
• Process customer orders and invoices; update pricing and stock in systems.
• Maintain tidy records and assist with end-of-day cash balancing and banking preparation.
• Support with day-to-day store administration and general store tasks.

Skills

Customer service

Sales

Forklift license

Physical fitness

Teamwork

Job description

Position Description

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co‑operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

We love Kiwi dairy farmers and know they're pretty awesome. For generations, they have relied on hard work, ingenuity, and each other to create the kind of goodness that fuels our families, connects our communities and supports our economy.

At Farm Source, the same co‑operative spirit that our farmers and their communities share drives our team. We make farming easier so farmers can continue to concentrate on what they do best – producing high‑quality New Zealand milk in the most sustainable way. This means growing and supporting the right people – smart people with plenty of 'roll-your-sleeves up' energy to rise to the challenge. Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll get the mahi done as part of a trusted team – backed by good people, the right products, innovative solutions, and industry‑leading expertise.

So why not join us? Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll be getting the mahi done as part of a trusted team.

About the Opportunity | Mō tēnei tūranga

By joining our nationwide Farm Source store team, you’re joining a group of agricultural experts and setting yourself up for an outstanding career.

We are looking for a super star Sales Specialist to join our local Shannon store, you’ll provide sound farming product advice to our loyal customers. Getting stuck into everything from merchandising to customer service.

As part of your day-to-day, you’ll also assist with entry‑level administrative tasks such as processing customer orders and invoices, updating product pricing and stock levels in our systems, managing store filing, maintaining tidy and accurate records, and supporting with end‑of‑day cash balancing and banking preparation

You’ll never be bored in this fast‑paced role!

With the opportunity to hone your agricultural expertise and open the door to multiple career pathways throughout the wider business, there couldn’t be a better place to start

Hours of work will be Monday to Friday 10am till 2pm with occasional Saturdays

You’ll be a self‑motivated, adaptable team member with excellent customer service and communication skills. You’ll have a high level of physical fitness; we are looking for someone who is hands on and able to sustain repetitive manual handling such as lifting our 25kg bags of product on a daily basis.

Ideally, you’ll have some prior customer service/sales experience and a connection to the agricultural industry. That said, we’re equally open to those looking to make a move straight off farm or who are current customer experts keen to learn all about the ag/dairy industry.

Sound like you, other key things we’re on the lookout for includes:

• Rural experience would be beneficial, but not essential.
• A good level of physical fitness – you’ll have no trouble getting your daily steps in!
• Valid forklift license – or willingness to attain one!

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

We care for our people globally. Our comprehensive benefits support your well‑being, development, and work‑life balance:

• Fair and equitable pay
• Health and well‑being programs (medical, mental health support)
• Work‑life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co‑operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co‑operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.