Sales Operations Specialist

CowManager; Hamilton; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading agricultural technology company is seeking a Sales Support Specialist in Hamilton, New Zealand. You will act as a vital link between sales and support teams, process orders, and contribute to a smooth customer experience. Ideal candidates are detail-oriented, proactive, and possess strong communication skills. This role offers a supportive culture, competitive salary, and KiwiSaver contributions.

Benefits

Supportive culture

Inspiring work environment

Competitive salary

KiwiSaver contributions

Variable annual bonus

Standard leave entitlements

Qualifications

• Precise and detail-oriented with a strong customer focus.
• Proactive with confidence to take initiative.
• Strong communication skills in spoken and written English.

Responsibilities

• Be the first point of contact for customers, dealers, and distribution partners.
• Process incoming orders accurately and identify opportunities for improvement.
• Support partner managers, sales, and finance with related questions or tasks.

Skills

Detail-oriented

Customer focus

Proactive

Strong communication skills

Fluent English

Microsoft Teams proficiency

Affinity with agriculture

Tools

Outlook

Salesforce

Job description

Overview

Because CowManager is growing rapidly in New Zealand and internationally, it is important to support our salespeople, dealers, and customers as best we can. As a Sales Support Specialist, you are an essential link between the Sales, Supply, Finance, and Support teams. Together with your fantastic colleagues, you ensure the order process and customer contact run smoothly, while contributing ideas for improvements.

What You Will Do

• Be the first point of contact for customers, dealers, and distribution partners in New Zealand, Australia, and the wider Asia–Pacific region.
• Process incoming orders accurately and identify opportunities for improvement.
• Support partner managers, sales, and finance with questions or tasks related to orders and invoicing.
• Collaborate with colleagues from different countries and teams.
• Identify issues, suggest improvements, and help streamline and automate processes.
• Stay calm in a fast-paced environment and manage shifting priorities.
• Contribute to building our Hamilton office by stepping in where needed, even outside your job description.

About CowManager

CowManager is an innovative, globally operating company in the agricultural sector. Our employees are encouraged to achieve their career ambitions while making a real impact in the industry. We work side by side with colleagues and customers, and we are the inventors of the first ear sensor technology for dairy cows. Driven by big data and cow welfare, our organisation thrives on teamwork, innovation, and dedication. We highly value a healthy work-life balance. Our goal? To do better, together!

Job requirements

Skills And Experience

• Precise and detail-oriented, with a strong customer focus.
• Proactive, with the confidence to take initiative.
• Strong communication skills, with fluent spoken and written English (additional languages are a plus).
• Comfortable using Outlook, Microsoft Teams, and ideally Salesforce.
• Affinity with or interest in the agricultural sector.

Don’t meet every requirement but believe you’d be a great fit? We’d still love to hear from you!

What We Offer

• A supportive and family-like culture with an informal, personal atmosphere.
• An inspiring work environment with a dedicated team.
• Independence and responsibility in your role.
• Competitive salary based on experience.
• KiwiSaver employer contributions.
• Variable annual bonus (up to 8% of salary).
• Standard New Zealand leave entitlements, including paid annual leave and public holidays.