Sales Consultant / Key Holder

Pascoes; Auckland; On-site; NZD 45,000 - 55,000; Full time

Job summary

Pascoes the Jewellers in Auckland is seeking a confident Sales Consultant / Key Holder to join our team and help customers find perfect pieces while delivering exceptional service. You'll support daily store operations and contribute to a positive, professional shopping experience.

Ideal candidates have proven one-on-one retail sales experience and a genuine passion for customer relationships. The full-time roster runs Tuesday to Saturday, including late-night hours.

Qualifications

• Proven experience in one-on-one retail sales with the confidence to close a sale.
• Genuine passion for customer service and building relationships.
• Responsible, trustworthy approach to key holder duties.
• Positive attitude, professional presentation and strong work ethic.
• Must be 18 years or older in accordance with company requirements.
• Must be a New Zealand resident.

Responsibilities

• Engage with customers to help them find the perfect piece and close sales.
• Support day-to-day store operations and deliver exceptional service.
• Contribute to a positive, professional shopping experience for every customer.

Skills

Retail sales

Customer service

Closing sales

Relationship building

Job description

Pascoes the Jewellers

Love jewellery, love people and know how to sell? We'd love to hear from you.

Pascoes the Jewellers is looking for a confident, customer-focused Full-Time Sales Consultant / Key Holder to join our team.

We're looking for someone who genuinely enjoys one-on-one customer engagement, knows how to turn a conversation into a sale and takes pride in delivering exceptional service.

About the Role

As a Sales Consultant / Key Holder, you'll play an important part in the day-to-day success of our store. From helping customers find that perfect piece to supporting store operations, you'll bring enthusiasm, reliability and a strong sales focus to everything you do.

What We’re Looking For

• Proven experience in one‑on‑one retail sales, with the confidence to close a sale
• A genuine passion for customer service and building relationships
• A responsible, trustworthy approach to key holder duties
• A positive attitude, professional presentation and strong work ethic
• Must be 18 years or older in accordance with company requirements
• Must be a New Zealand resident

Working Hours - Please Read Before Applying

This is a full-time position working Tuesday to Saturday, including late-night trading.

These days and hours are fixed and non-negotiable, so please ensure you can commit to the full roster before applying.

Why Join Pascoes?

Be part of a well-known New Zealand jewellery retailer where you'll have the opportunity to build customer relationships, develop your retail expertise and contribute to a successful store team.

Ready to Shine?

If you're a confident salesperson who enjoys working with people and can commit to our roster, we'd love to hear from you.