Sales Consultant

Travelex; Waiotira; On-site; NZD 80,000 - 100,000; Part time

Job summary

A leading foreign exchange company in New Zealand is seeking a part-time Retail Sales Consultant to provide exceptional customer service and promote travel money products. You'll work as part of a dynamic team, ensuring compliance with policies while maximizing sales. Ideal candidates should possess strong communication skills and a passion for travel. This role offers opportunities for development, comprehensive training, and a supportive workplace culture.

Benefits

Development opportunities

Comprehensive training

Paid parental leave

Health and well-being programs

Social club

Qualifications

• Passion for travel and positive can-do attitude.
• Retail, cash-handling, and/or banking experience is desirable but not essential.
• Strong record of performance delivery through increased sales.

Responsibilities

• Deliver excellence in customer service and achieve individual KPIs.
• Promote Travelex product range to all customers.
• Monitor stock levels and report discrepancies.

Skills

Customer service excellence

Sales maximization

Verbal communication skills

Ability to work independently

Job description

Overview

Retail Sales Consultant • Part Time • Roster: Sunday 10am - 3pm, Monday, Thursday and Friday 11am to 4pm

Come work for Travelex, the world’s largest foreign exchange company! Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customer’s travel journey.

The opportunity: You are a self-motivated, friendly retailer/customer service expert seeking a new challenge to join our Retail Team. You will be the face of Travelex, representing our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the Travelex store like it’s your own.

Key Accountabilities

• Deliver excellence in customer service and achieve individual KPIs/targets
• Maximize sales and promote to all customers our Travelex product range
• Embrace the digital mindset via social media – Google reviews/Facebook/Instagram
• Monitor stock levels and fully investigate overs and shorts (differences) and report
• Comply with all company and location policy and procedures, including legal requirements

Your Experience

• Passion for Travel and positive can-do attitude
• Excellent verbal communication and written comprehension skills
• Able to work independently and as a member of a team
• Enjoys working with numbers and detail in a structured environment
• Retail, cash-handling, and/or banking experience is desirable (but not essential)
• Ability to handle routine activities with attention to accuracy and detail
• A strong record of performance delivery through increased sales and/or performance against KPIs
• Ability to build and manage relationships across all levels, internally and externally

At Travelex, our colleagues are our core. You will be joining a workplace that offers:

• Development opportunities that will see you thrive and advance your career
• Comprehensive training conducted by specialised trainers
• A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive
• Ongoing benefits such as Paid Parental leave, health & well being programs, social club and more