Sales Associate - Casual

JobSpace; Christchurch; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Job summary

Jora New Zealand is seeking a customer-oriented retail team member to provide exceptional in-store experiences. You will engage customers, highlight products, and help meet sales and service goals across busy store floors.

The role emphasizes strong communication, product knowledge, and teamwork, with flexibility to cover nights, weekends and holidays as needed. Join a collaborative team and contribute to memorable customer journeys.

Qualifications

• 0-3 year retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results from interacting with customers and athletic products
• Initiates completion of tasks without supervision
• Flexible availability - including nights, weekends, and holidays

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products and collaborating with coworkers to provide excellent sales service
• Delivering sales, outstanding customer experience, and meeting operational expectations
• Maintaining personal and productivity goals
• Connecting with every customer by asking open-ended questions to assess needs
• Learning and sharing product knowledge and trends to fit customer needs
• Maintaining awareness of current or upcoming product trends and knowledge
• Contributing to a positive and inclusive work environment

Skills

Customer service

Sales skills

Communication

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with customers. It's easy for you to start up natural, friendly conversations, adapt to different types of customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every customer.

Responsibilities

Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service

Delivering sales, outstanding customer experience, and operational expectations

Maintaining personal and productivity goals

Connects with every customer by asking open-ended questions to assess needs

Ability to learn and share expertise of products and trends to fit customer's needs

Maintains an awareness of all product knowledge, and current or upcoming product/trends

Contributes to a positive and inclusive work environment

Qualifications

0-3 year of retail experience

Confident and comfortable engaging customers to deliver an elevated experience

Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products

Initiates completion of tasks or activities without necessary supervision

Flexible availability - including nights, weekends, and holidays

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