Sales and Office Coordinator

Atturra; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Career growth

Professional development

Wellbeing platform

Parental leave

Employee referral program

Veteran support

Job summary

Atturra in Auckland, New Zealand invites applications for a permanent Sales and Office Coordinator to provide sales, operational and administrative support across customer renewals, quotes, and business development.

You will coordinate office operations, facilities, health and safety, and engage with customers, vendors and distributors to drive revenue growth while maintaining a professional, efficient environment.

Qualifications

• Experience in sales support, administration, customer service, or office coordination.
• Excellent communication and relationship-building skills.
• Strong organisational skills and attention to detail.

Responsibilities

• Provide day-to-day support to Account Executives and Sales Representatives.
• Manage customer, vendor and internal enquiries, ensuring a high standard of service.
• Prepare quotations, process orders and maintain accurate records within CRM and business systems.
• Coordinate sales administration activities and provide order and renewal status updates.
• Manage software, licensing and X-aaS renewal.
• Support marketing campaigns and inside sales activities across identified accounts.
• Identify renewal, upsell and cross-sell opportunities and assist in progressing sales opportunities.
• Build strong relationships with customers, vendors, distributors and internal stakeholders.
• Act as a key point of contact for enquiries relating to quotes, renewals, orders and software solutions.
• Coordinate day-to-day office operations, including facilities, office supplies, visitors, events and workspace standards.
• Provide general office administration support and assist with onboarding activities.
• Maintain a professional, organised and welcoming office environment.
• Coordinate facilities maintenance, contractor engagement and compliance requirements.
• Manage stock receipting, asset registers, equipment dispatch and customer returns.
• Maintain facilities and operational documentation.
• Coordinate New Zealand health and safety activities, including hazard management, incident reporting, training and evacuation drills.
• Support workplace inductions and maintain health and safety records and compliance documentation.
• Contribute to continuous improvement of workplace health and safety practices.

Skills

Sales support

Administration

Customer service

CRM systems

MS Office

Office coordination

Health & safety

Vendor relationships

Quotations & renewals

IT knowledge

Tools

CRM software

Microsoft Office

Job description

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The Sales and Office Coordinator provides sales, operational and administrative support to the New Zealand business. This role supports customer renewals, quoting, sales administration and business development activities, while coordinating office operations, facilities, health and safety, and general business support functions.

Responsibilities are but not limited to:

Sales Administration and Support

Provide day-to-day support to Account Executives and Sales Representatives.

Manage customer, vendor and internal enquiries, ensuring a high standard of service.

Prepare quotations, process orders and maintain accurate records within CRM and business systems.

Coordinate sales administration activities and provide order and renewal status updates.

Renewals and Inside Sales

Manage software, licensing and X-aaS renewal.

Support marketing campaigns and inside sales activities across identified accounts.

Identify renewal, upsell and cross-sell opportunities and assist in progressing sales opportunities.

Work closely with customers, vendors and distributors to support revenue growth.

Customer and Vendor Relationships

Build strong relationships with customers, vendors, distributors and internal stakeholders.

Act as a key point of contact for enquiries relating to quotes, renewals, orders and software solutions.

Support vendor programs, promotions and customer engagement activities.

Office and Business Support

Coordinate day-to-day office operations, including facilities, office supplies, visitors, events and workspace standards.

Provide general office administration support and assist with onboarding activities.

Maintain a professional, organised and welcoming office environment.

Facilities and Logistics

Coordinate facilities maintenance, contractor engagement and compliance requirements.

Manage stock receipting, asset registers, equipment dispatch and customer returns.

Maintain facilities and operational documentation.

Health and Safety

Coordinate New Zealand health and safety activities, including hazard management, incident reporting, training and evacuation drills.

Support workplace inductions and maintain health and safety records and compliance documentation.

Contribute to continuous improvement of workplace health and safety practices.

Working Conditions

Based in Auckland
Permanent full time

What will make you successful in this role?

• Experience in sales support, administration, customer service, office coordination or a similar role.
• Excellent communication and relationship-building skills.
• Strong organisational skills, attention to detail and ability to manage competing priorities.
• Customer-focused with a proactive and solutions-focused approach.
• Ability to work independently and collaboratively within a team.
• High levels of professionalism, integrity and confidentiality.
• Strong Microsoft Office and business systems skills, including CRM platforms.
• Adaptable, self-motivated and keen to learn.
• Experience in the IT, technology, software licensing or managed services industry.
• Experience with quoting, renewals, sales pipelines or account support activities.
• Experience coordinating office operations, facilities, health and safety, stock management or onboarding activities.
• Knowledge of Cisco, HPE, Adobe, Veeam, VMware or similar technology vendors.

Delivers excellent support to customers, sales teams and internal stakeholders.

Maintains accurate and efficient management of quotes, orders, renewals and sales opportunities.

Supports revenue growth through proactive customer engagement and renewal management.

Maintains a safe, organised and well-run office environment.

Effectively manages competing priorities while delivering high-quality outcomes.

Why is this an exciting opportunity?

Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions.

We currently have 1100+ professionals working across Australia, New Zealand, Singapore and Hong Kong who are using innovation to lead the way.

The Managed Services division of Atturra provides leading Hybrid IT, Private Cloud, and Connectivity services, backed by decades of industry experience. Our expertise, combined with the strength of our people, makes us one of the most complete and prominent “as-a-service” providers in the market.

What our people say:

“Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.”

Why you’ll love working here

Culture of possibility

At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, hard work and dedication.

A strong set of company values

Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.

Valuable employee benefits

• Career growth via succession planning, internal mobility programs, and mentorship opportunities.
• Ongoing investment in professional development through industry certifications.
• Employee benefits, recognition, and wellbeing platform.Mental health support through our Employee Assistance Program.
• Support for family and caring responsibilities, including paid parental leave.
• Employee referral program, with monetary incentives offered.
• Commitment to supporting Australia’s veterans

Atturra is proud to be recognised as a Veteran Friendly Employer by the Department of Veterans Affairs’ Veteran Employment Commitment (VEC) and is committed to supporting Australia’s veteran community. We aim to enhance the employment experience for veterans by improving recruitment, support, retention, and leadership opportunities to ensure they have a meaningful and impactful career with us.

Atturra is passionate about playing an active role in addressing the digital skills gap and being an advocate for diversity and Inclusion, and welcomes applications from all irrespective of their gender, LGBTQI identity, ethnicity, religion, physical ability, or age.