Sales Advisor - Luxury Retail - Auckland

Charterhouse Recruitment (Australia); Auckland; On-site; NZD 60,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Advisor in Auckland, New Zealand. The role involves delivering exceptional client experiences and building long-term relationships. Candidates should have retail experience, strong communication skills, and a sales-driven mindset. The position offers a salary of NZD 60,000 plus commissions and incentives, and supports career development in a collaborative culture.

Benefits

KiwiSaver

Individual and Team Commissions

Ongoing mentoring

Structured career progression pathways

Supportive culture

Qualifications

• Previous retail experience (luxury or premium sectors desirable).
• A passion for creating exceptional client experiences.
• Strong communication and interpersonal skills, with the ability to build rapport easily.
• Sales-driven mindset with a proven track record of achieving KPIs.
• Tech-savvy, with the ability to use CRM and digital tools.
• Positive, collaborative energy with a commitment to growth and development.

Responsibilities

• Deliver an exceptional, personalised, and engaging client experience reflecting the brand’s luxury standards.
• Cultivate strong, long-term relationships through thoughtful clienteling.
• Offer expert styling advice and in-depth product knowledge tailored to clients.
• Achieve and surpass personal and boutique sales targets.
• Ensure impeccable boutique presentation and support operational excellence.
• Address client inquiries and resolve issues professionally.
• Collaborate with the team to elevate service standards.

Job description

Auckland, New Zealand

NZD 60,000 + KiwiSaver + Individual and Teams Commissions + Other Incentives

Career development, mentoring, progression opportunities and a supportive team culture

About the Company

We have partnered with an international luxury brand with an established reputation in the region. With its rich heritage, the brand offers clients an elevated shopping experience and employees the chance to develop meaningful, long-term careers.

The Role

As a Sales Advisor, you will be the brand's boutique ambassador, delivering memorable client experiences. This is a consultative role where you will build loyal client relationships, offer expert styling and product advice, and ensure that every visit is truly unforgettable. Alongside service excellence, you’ll contribute to sales performance and support the smooth running of boutique operations.

Key Responsibilities

• Deliver an exceptional, personalised, and engaging client experience that reflects the brand’s luxury standards.
• Cultivate strong, long-term relationships through thoughtful clienteling and attentive after-sales care.
• Offer expert styling advice and in-depth product knowledge, tailored to each client’s individual preferences and lifestyle.
• Consistently achieve and surpass personal and boutique sales targets, contributing to overall business success.
• Ensure impeccable boutique presentation while supporting operational excellence, including precise stock management.
• Address client inquiries and resolve issues with empathy, discretion, and professionalism.
• Collaborate seamlessly with the team to elevate service standards, share expertise, and drive collective results.

What You’ll Bring

• Previous retail experience (luxury or premium sectors desirable).
• A passion for creating exceptional client experiences.
• Strong communication and interpersonal skills, with the ability to build rapport easily.
• Sales-driven mindset with a proven track record of achieving KPIs.
• Tech-savvy, with the ability to use CRM and digital tools.
• Positive, collaborative energy with a commitment to growth and development.

What’s on Offer

Step into an exciting role with a leading luxury brand and enjoy:

• NZD 60,000 + KiwiSaver + Individual and Team Commissions + Other Incentives
• Ongoing mentoring and structured career progression pathways
• A supportive and collaborative culture

How to Apply

Click APPLY now or contact Michaela at [e-mail] for a confidential discussion.