Sales Account Manager

Lovens Building Supplies Ltd.; Waitakere Ranges; On-site; NZD 70,000 - 90,000; Full time

Job summary

Lovens Building Supplies Ltd. in Auckland is seeking a commercially focused Sales Account Manager to support marketing, e-commerce, business development and customer relationship activities.

The role is permanent, full-time (40 hours per week). Applicants should hold a relevant bachelor's degree and have experience in marketing, business development, e-commerce, or account management, with knowledge of Trade Me, Facebook Marketplace or Google Ads advantageous.

Qualifications

• Bachelor's degree or higher in business, marketing, commerce or related field.
• Practical work experience in marketing, business development, e-commerce, account management or related.
• Experience with website management systems and online marketplaces such as Trade Me and Facebook Marketplace preferred.

Responsibilities

• Analyse sales results, customer demand, purchasing patterns and market trends to identify opportunities for existing and new products and markets.
• Research prospective markets and product requirements and advise on product selection, market positioning, pricing and sales channels.
• Coordinate introduction and promotion of new products and monitor market response and sales performance.
• Develop and implement marketing plans, online promotions, seasonal campaigns, product deals and discounts to support sales objectives.
• Plan and manage digital advertising campaigns, including product selection, audiences, platforms, timing and spend.
• Monitor website traffic, enquiries and sales results and adjust promotions as needed.
• Manage company websites, Trade Me and Facebook Marketplace content and pricing.
• Monitor online sales performance and identify ways to increase reach and conversions.
• Maintain relationships with existing customers and identify new sales opportunities from feedback.
• Prepare reports for the Managing Director on market opportunities and online sales results.

Skills

Sales analysis

Marketing campaigns

E-commerce

Account management

Market research

Education

Bachelor's degree in business/marketing/commerce

Tools

Trade Me

Facebook Marketplace

Google Ads

Meta advertising platforms

Job description

We are seeking a commercially focused Sales Account Manager to support our company-wide marketing, e-commerce, business development and customer relationship activities.

Employment Type: Permanent, full-time

Hours: 40 hours per week

Key Responsibilities

• Analyse sales results, customer demand, purchasing patterns, competitor activity and market trends to identify opportunities for existing and new products and markets
• Research prospective markets and product requirements and provide recommendations on product selection, market positioning, pricing and appropriate sales channels
• Coordinate the introduction and promotion of approved new products and monitor their market response and sales performance
• Develop and implement company-wide marketing plans, online promotions, seasonal campaigns, product deals and discount strategies to support sales objectives
• Plan and manage digital advertising campaigns, including product selection, target audiences, advertising platforms, timing and proposed expenditure
• Monitor customer responses, website traffic, enquiries and sales results and adjust promotional and advertising activities where appropriate
• Manage the company's websites, Trade Me account and Facebook Marketplace accounts, including product pricing and promotional content
• Monitor online sales performance and identify improvements to increase customer reach, engagement and sales conversion
• Maintain relationships with existing customers and use customer feedback and purchasing patterns to identify further sales and marketing opportunities
• Prepare reports and recommendations for the Managing Director regarding market opportunities, product performance, promotions, advertising expenditure and online sales results

Applicants must have:

• a relevant bachelor's degree or higher qualification in business, marketing, commerce or a related discipline; and
• relevant practical work experience in marketing, business development, e-commerce, account management or a closely related field
• Experience using website management systems, Trade Me, Facebook Marketplace, Google Ads or Meta advertising platforms would be advantageous.

Applicants must have the legal right to work in New Zealand.

Applicants also need to be able to demonstrate:

• an understanding of sales and market analysis, marketing campaigns and sales promotions
• pratical experience using or supporting e-commerce or online sales channels