Sale Representative and Recruitment Officer

Solomon Group; Christchurch; On-site; NZD 60,000 - 75,000; Full time

Job summary

An educational service provider located in Christchurch is seeking a Sale Representative and Recruitment Officer. This role focuses on student recruitment and enrolment, requiring strong communication skills and proficiency in tools like HubSpot and SharePoint. The successful candidate will support student needs and manage administrative responsibilities while ensuring compliance with organisational standards.

Qualifications

• Experience in recruitment and sales roles.
• Ability to assist in customer service and student support.
• Strong analytical skills for data management.

Responsibilities

• Recruit students and manage their enrolment.
• Act as first point of contact for enquiries.
• Ensure compliance with organisational standards.

Skills

Strong communication and interpersonal skills

Organised and detail-oriented

Proficient in HubSpot and Microsoft Office Suite

Ability to build relationships

Commitment to compliance and confidentiality

Tools

HubSpot

SharePoint

Microsoft Office Suite

Job description

Sale Representative and Recruitment Officer

This role supports student recruitment and enrolment processes, ensuring smooth administration, effective communication with prospective and current students, and compliance with organisational standards. The position requires both administrative and outreach responsibilities to achieve enrolment targets and provide high-quality student support.

Key Responsibilities

• Recruitment & Sales Support
  • Recruit students from all regions (Christchurch, Wellington, Auckland, etc).
  • Administer HubSpot, including managing leads from various sources (HubSpot, referrals, community partners).
  • Collect and verify all required student enrolment documentation, ensuring timely upload to SharePoint.
  • Achieve booking targets in line with site intake schedules to support KPIs.
  • Manage phone calls, online enquiries, and communications with potential and current students.
  • Respond to leads in line with agreed business standards, booking appointments or enrolling students directly where appropriate.
  • Conduct community, stakeholder, and business outreach to recruit students.
  • Contribute to student interviews as part of the recruitment process.
• Customer Service & Student Support
  • Act as the first point of contact for phone enquiries, providing high-quality customer service.
  • Assist tutors in following up with absent students (where approved).
  • Provide pastoral care for students (primarily during the first two weeks of a programme, where approved).
  • Liaise with tutors and other staff to support student information needs.
  • Support company events and activities as required.
• Administration & Data Management
  • Collect, analyse, and report data to support organisational decision-making, ensuring accuracy and compliance.
  • Liaise with sales and marketing teams to ensure accuracy of marketing collateral.
  • Coordinate administrative tasks, including arranging supplies, equipment, and materials across departments.
  • Work closely with wider sales and registry teams to ensure accurate enrolments and correct documentation.
  • Maintain confidentiality of all student, staff, and HR matters.
• Compliance & Organisational Standards
  • Ensure compliance with the Quality Management Systems (QMS) Manual.
  • Adhere to all Occupational Health and Safety (OHS) requirements.
  • Provide administrative and customer service support that reflects the service culture and ethos of Solomon Group and NZWTS.
  • Participate in team meetings, sales discussions, and contribute to continuous improvement.
  • Travel to other sites as required.
  • Perform any other duties consistent with the position as directed by management.

Key Skills & Attributes

• Strong communication and interpersonal skills.
• Organised, detail-oriented, and able to manage multiple priorities.
• Proficient in HubSpot, SharePoint, and Microsoft Office Suite.
• Ability to build relationships with students, stakeholders, and community partners.
• Commitment to compliance, confidentiality, and student wellbeing.

Note: Solomon Group and NZ Welding Trades and Services will not employ any person in a paid or voluntary capacity (including on a management committee) who has a conviction for sexual crimes or for any offence involving the harm or exploitation of children. The successful applicant will be required to do a Criminal Records check/Police Vetting Check and any offer is subject to the results of that check.

If you believe you're the right person for the role and would like to be part of our successful team, apply with us now as we would love to have you!

Job application details

Your application will include the following questions:

• How many years' experience do you have as a Recruitment Officer?
• How many years' experience do you have as a Sales Representative?
• Which of the following statements best describes your right to work in New Zealand?
• Do you have customer service experience?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.