Retail Supervisor - Trade

Bunnings; Christchurch; On-site; NZD 55,000 - 65,000; Full time

Benefits offered by this job

Team discount at Bunnings and Wesfarm?

Exclusive team member benefits (health

Parental leave 12 weeks

Festive gifts and cafe discounts

Traveling store opportunities

Career development pathway

Job summary

Bunnings NZ is seeking a Retail Supervisor to support the store leadership team and lead a designated department. You will oversee workflow, coach staff, and ensure day-to-day operations run smoothly while delivering friendly, helpful service to customers.

The role offers a pathway to leadership with development opportunities, a strong retail culture, and a focus on customer experience across our store hours. Applicants should enjoy teamwork and be flexible with shifts.

Qualifications

• Experience supervising a retail team in a fast-paced environment.
• Strong communication and coaching skills.
• Ability to build rapport with customers and staff.

Responsibilities

• Set example of best service and support the team to deliver friendly and helpful advice to customers.
• Coach the team on service behaviours and best practices.
• Assist with inducting and training the team and maintaining merchandising standards.
• Coordinate stock and ensure day-to-day operations run smoothly.

Skills

Team leadership

Customer service

Coaching

Communication

Supervising

Job description

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:

As a Retail Supervisor, you will provide support to the store senior leadership team and act as a continual support to a designated department in Bunnings, overseeing workflow, setting an example to other team members and ensuring day-to-day operations run smoothly.

What’s involved:

• Set an example of best service and support the team to deliver friendly and helpful advice to customers

• Coach the team on the right service behaviours

• Assist with inducting and training the team

• Ensure that merchandising standards fit with business requirements

• Coordinate stock

Who we’re looking for:

Our ideal candidate will share a genuine passion for retail and customer service and be complimentary to the store leadership team. You will have previous experience supervising a team in a fast-paced environment, have open communication and a genuine interest in coaching and developing others.

This role is a great opportunity for an aspiring retail leader to grow their leadership career in a supportive team environment.

You’ll need:

• Ability to coach and support others, providing feedback and getting the best out of a team

• An ability to achieve results and standards by working with your team

• Be approachable and confident when interacting with customers

• Have an eagerness to learn about new products

• To be on your feet assisting with customers across a wide range of retail hours

Our customers are important to us. Bunnings trade 7 days a week, opening early and closing late on weekdays and on weekends. To provide the best experience you will be required to work a variety of different shifts during the week. We encourage you to go check out your local store to get a feel for what it might be like to become part of the Bunnings team.

Nau mai, haere mai - you’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. Join us in shaping a workplace that celebrates all voices, perspectives, and contributions and reflects the communities we serve across Aotearoa. We value te reo Māori and tikanga Māori, and we respect the whenua we do business on.

Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [e-mail].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We’re proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that’s backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.